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Grand Hyatt Beijing

  • hotel stars
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1 East Chang An Ave Oriental Plaza Asia Pacific , 100738, Beijing, China

Review score

Based on 5662 hotel review

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9.2

Pool

9.8

560 reviews

Location

9.6

1879 reviews

Wellness Area

8.9

69 reviews

Amenities

7.6

490 reviews

Service

7.0

1586 reviews

Breakfast

6.8

540 reviews

Room

5.3

1237 reviews

Value for money

4.8

370 reviews

WiFi

4.0

13 reviews

Comfort

3.5

481 reviews

100% Verified Real Reviews

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9.8

"Great pool"

Clean pool area.

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9.6

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.9

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.6

"Great amenities"

Great hotel buildings and entrance area.

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7.0

"Fantastic service"

Fine management, and professional, friendly service. Reception is poor, as is the restaurant service. Wonderful housekeeping. Concierge service is average. Room service could have been improved.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Room is all right"

The rooms are alright, but small and old. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Beds and kitchenettes are so-so. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.9

"Great pool"

Great pool.

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9.7

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Good shopping and sightseeing.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.4

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Restaurant could offer better service.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Smaller, old rooms and bathrooms, and inadequate A/C. Shower can be a problem.

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3.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.9

"Great pool"

Great pool.

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9.8

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Good shopping and sightseeing.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.2

"Great amenities"

Nice building.

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6.5

"Service is adequate"

Decent management and adequately professional staff. Reception and restaurant service are not great, but is friendly.

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6.4

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Mediocre, small rooms and beds with badly rated bathrooms. Older, poorly maintained rooms with poorly rated furniture, although views are nice.

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4.4

"Value for money could be better"

Value for money could be better.

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3.5

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.9

"Great pool"

Great pool.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.3

"Great amenities"

Nice building.

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7.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.6

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Small, old rooms with substandard bathrooms. Average beds.

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4.8

"Value for money could be better"

Value for money could be better.

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3.5

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.9

"Great pool"

Great pool.

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9.6

"Great location"

Great location near lots of shopping.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Great amenities"

Nice building.

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7.0

"Fantastic service"

Professional and reasonably friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.9

"Room needs to be improved"

Rooms could be larger.

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3.6

"More comfort would be nice"

Small and uncomfortable rooms.

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