cancel
register

Grand Hyatt Melbourne

  • hotel stars
map marker

123 COLLINS STREET , 3000, Melbourne, Australia

Review score

Based on 3077 hotel review

heart

9.0

Location

9.7

626 reviews

Wellness Area

9.1

95 reviews

Service

8.8

837 reviews

Breakfast

8.5

196 reviews

Food

7.8

209 reviews

Amenities

7.7

255 reviews

Room

7.0

866 reviews

Value for money

5.9

150 reviews

WiFi

5.6

32 reviews

100% Verified Real Reviews

grey circle

9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

grey circle

9.1

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

grey circle

8.8

"Fantastic service"

Service is professional and friendly. Room service is average. Poor management, but okay housekeeping. Great concierge service. Smooth booking process. Great valet service. Pool bar needs better service. Recreation staff is ok.

grey circle

8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.8

"Delicious food"

Great food, especially desserts and snacks. Pricey restaurant with a good menu but a poorly rated experience overall. Side dishes are all right. Untasty beef dishes & steak.

grey circle

7.7

"Great amenities"

Great buildings with nice entrance area and conference rooms. Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture. Elevator in need of updating. Outdoor sports facilities are ok.

grey circle

7.0

"Great room"

Rooms are OK, but old and poorly maintained. Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

grey circle

5.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

grey circle

5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

grey circle

9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

grey circle

9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.6

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service is average. Great concierge service.

grey circle

8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Large, so-so bathroom. Poor quality, old rooms with low rated A/C and furniture. Room cleanliness is acceptable. Shower can be a problem.

grey circle

7.4

"Bar is awesome"

Bar is awesome.

grey circle

6.1

"Regular internet service"

Average wifi quality.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

grey circle

9.7

"Great location"

Great location near lots of shopping.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

8.4

"Fantastic service"

Service is professional and friendly. Room service is average.

grey circle

6.8

"Room is all right"

Rooms and bathrooms are okay, but poorly maintained. Clean, spacious rooms, comfortable beds, and good views.

grey circle

5.7

"Fairly good value for money"

Fairly good value for money.

grey circle

9.7

"Great location"

Great location.

grey circle

9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

7.6

"Great amenities"

Great hotel buildings and entrance area.

grey circle

7.0

"Bar is awesome"

Standard bar.

grey circle

6.4

"Room is all right"

Acceptably clean rooms, but needing maintenance with bad furniture. Large rooms with great views, nice beds, and decent bathrooms.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money.

grey circle

9.7

"Great location"

Great location near lots of shopping.

grey circle

8.4

"Fantastic service"

Friendly service.

grey circle

6.7

"Room is all right"

Rooms are average size with reasonable bathrooms, but beds are comfortable.

upload your photos

Browse Grand Hyatt Melbourne traveller photo gallery

Photos from travellers