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123 COLLINS STREET , 3000, Melbourne, Australia

Review Score

Based on 5125 reviews

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9.0

Location

9.6

864 reviews

Wellness Area

9.3

141 reviews

Service

8.6

1176 reviews

Breakfast

8.5

313 reviews

Bar and Beverages

8.3

73 reviews

Food

8.0

363 reviews

Room

7.5

1240 reviews

Amenities

7.2

363 reviews

Value for money

5.6

213 reviews

WiFi

4.7

43 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.3

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.6

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Management is alright, but housekeeping is not great. Great concierge service. Bar service is acceptable. Recreation staff is nice.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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8.0

"Delicious food"

Great menu with excellent food, especially dessert. Substandard dining experience and unpopular side dishes. Restaurant is moderately priced and reasonably clean. Untasty beef dishes & steak. Tasteless vegetables.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Large, so-so bathroom. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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7.2

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Architecture not so nice.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Service is professional and friendly. Room service is perfect.

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8.0

"Bar is awesome"

Bar is awesome.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Acceptably sized, old rooms, decently cleaned but with poor furniture. Okay bathrooms, but poor maintenance and A/C.

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5.6

"Fairly good value for money"

Fairly good value for money.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Professional service and good reception. Room service is average.

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6.5

"Room is all right"

Bathrooms and room size are acceptable. Excellent beds and great views.

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5.4

"Fairly good value for money"

Fairly good value for money.

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9.7

"Great location"

Great location.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Service is professional and friendly.

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6.3

"Room is all right"

Clean enough rooms, but furniture is poor. Excellent beds and great views. Bathrooms and room size are acceptable.

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5.1

"Fairly good value for money"

Fairly good value for money.

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9.7

"Great location"

Great location near lots of shopping.

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8.7

"Fantastic service"

Fantastic service.

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7.0

"Great amenities"

Average hotel building.

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6.5

"Room is all right"

Room is all right.

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5.3

"Comfortable"

Comfortable.

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