cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Jin Mao Tower 88 Century Ave, Pudong New Area Sales & Marketing , 200121, Shanghai, China

Review Score

Based on 7918 reviews

heart

9.3

Location

9.3

1643 reviews

Wellness Area

8.4

92 reviews

Vibe

7.4

1431 reviews

Room

7.4

2637 reviews

Service

7.1

1909 reviews

Breakfast

6.4

689 reviews

WiFi

5.1

28 reviews

100% Verified Real Reviews

grey circle

9.3

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Great accessibility by car with affordable parking. Close to business sites.

grey circle

8.4

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

grey circle

7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Stylish hotel. Great for a wellness holiday. Nice for romantic trips. Luxury hotel.

grey circle

7.4

"Great room"

Tidy rooms with excellent TVs and marvelous views. Decent beds, furniture, and room size. Decently-clean rooms with spacious bathrooms. Rooms seem aged and relatively shabby, with poor kitchenettes. Shower was ok.

grey circle

7.1

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Great concierge service.

grey circle

6.4

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Great accessibility by car with affordable parking.

grey circle

8.6

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

grey circle

7.3

"Great room"

Lovely rooms with pleasant views. Older, small rooms with inadequate A/C. Large, so-so bathroom. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

grey circle

6.7

"Service is adequate"

Professional and reasonably friendly service. Average management, reception and housekeeping. Restaurant could offer better service. Great concierge service.

grey circle

6.3

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

4.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Not too much noise, and spacious bathrooms.

grey circle

9.7

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Good shopping and sightseeing.

grey circle

8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

7.6

"Great room"

Clean rooms with great views and decent beds. Small, old rooms. Large, so-so bathroom.

grey circle

7.3

"Fantastic service"

Warm, efficient service, good management and a fair reception.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

9.4

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

grey circle

8.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

7.5

"Great room"

Small but clean rooms with great views and beds. Medium sized bathroom. Rooms seem aged and relatively shabby, with poor kitchenettes.

grey circle

6.7

"Standard bar"

Standard bar.

grey circle

6.5

"Service is adequate"

Service, housekeeping and reception are all fine. Good enough management and very friendly staff.

grey circle

5.9

"Breakfast is average"

Breakfast is average.

grey circle

9.2

"Great location"

Great location with excellent sightseeing. Excellent parking and car access.

grey circle

8.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

7.2

"Great room"

Lovely rooms with pleasant views. Small, old rooms. Bathrooms and beds are acceptable.

grey circle

6.8

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

grey circle

6.6

"Breakfast is average"

Breakfast is average.

grey circle

5.3

"Ordinary pool"

Ordinary pool.

Upload your photos

Browse Grand Hyatt Shanghai traveller photo gallery

Photos from travellers