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Pinghai Rd 2, 310006, Hangzhou, China

Review Score

Based on 2713 reviews

heart

9.0

Location

9.6

948 reviews

Service

8.6

718 reviews

Food

8.3

140 reviews

Breakfast

7.7

115 reviews

Pool

6.7

12 reviews

Room

4.9

769 reviews

WiFi

3.9

20 reviews

Vibe

3.8

606 reviews

Amenities

3.4

416 reviews

Comfort

2.7

359 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

grey circle

8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Restaurant could offer better service.

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8.3

"Delicious food"

Great dining experience.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Ordinary pool"

Ordinary pool.

grey circle

4.9

"Room needs to be improved"

Small, poorly-maintained rooms with poor TV's. Tidy rooms with great beds, but old, and in need of better A/C. Small rooms and poorly cleaned bathrooms. Rooms have average kitchenettes and furniture. Shower was ok.

grey circle

3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good choice for a city trip. Good for traveling with friends.

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3.4

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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2.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

grey circle

9.5

"Great location"

Great location. Excellent parking and car access. Near to public transport and the airport. Good shopping and sightseeing.

grey circle

8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

7.5

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Tidy rooms with great beds, but needing better maintenance. Outdated rooms with poor furniture and small bathrooms. Kitchenette is acceptable.

grey circle

3.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

grey circle

2.8

"Amenities are not the best"

Outdated facilities with a decent entrance area.

grey circle

2.3

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Excellent beds, decently quiet.

grey circle

9.5

"Great location"

Great location. Excellent parking and car access. Great sightseeing, restaurants and shopping nearby. Near to public transport and the airport.

grey circle

8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

8.3

"Delicious food"

Delicious food.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

5.7

"Room is all right"

Decent, clean rooms with great beds and awesome views. Old, small rooms and bathrooms.

grey circle

3.9

"Amenities are not the best"

Outdated facilities with a decent entrance area.

grey circle

3.8

"Complaints about WiFi"

Complaints about WiFi.

grey circle

3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

grey circle

3.4

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Excellent beds, decently quiet.

grey circle

9.7

"Great location"

Great location near the airport. Great shopping nearby and good access by car.

grey circle

9.0

"Clean"

Clean rooms.

grey circle

8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Tidy rooms with excellent beds. Old, small rooms and bathrooms.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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3.1

"Amenities are not the best"

Facilities in need of refurbishment.

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2.8

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

grey circle

9.7

"Great location"

Great location.

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8.2

"Fantastic service"

Professional service.

grey circle

5.0

"Room is all right"

Small, not up-to-date rooms with low rated bathrooms.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms.

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