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Pinghai Rd 2, 310006, Hangzhou, China

Review Score

Based on 2794 reviews

heart

9.0

Location

9.6

943 reviews

Cleanliness

9.0

180 reviews

Service

8.4

636 reviews

Breakfast

8.0

141 reviews

Room

5.1

756 reviews

Vibe

3.7

569 reviews

Amenities

3.3

389 reviews

Comfort

3.1

324 reviews

WiFi

1.7

13 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Restaurant could offer better service. Concierge service is average.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.1

"Room is all right"

Old but decent rooms with alright furniture and inadequate A/C. Small rooms and bathrooms with substandard TV's. Clean rooms with wonderful beds and stunning views. Shower can be a problem.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Good for traveling with friends.

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3.3

"Amenities are not the best"

Great entrance area, but outdated facilities. Elevator in need of updating.

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3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location. Great accessibility by car with affordable parking. Good shopping and sightseeing. Near to public transport and the airport.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Fantastic service"

Great, professional service from reception and housekeeping.

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8.3

"Best value for money"

Best value for money.

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7.9

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Small rooms and bathrooms with substandard TV's. Tidy rooms with great beds, but old, and in need of better A/C.

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3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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3.1

"Amenities are not the best"

Great entrance area, but outdated facilities.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Excellent parking and car access. Good shopping and sightseeing. Near to public transport and the airport.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Tidy rooms with excellent beds. Old, small rooms and bathrooms.

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3.9

"Amenities are not the best"

Great entrance area, but outdated facilities.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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3.5

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Excellent beds, decently quiet.

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9.7

"Great location"

Great location near the airport. Great shopping nearby and good access by car.

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9.2

"Clean"

Clean rooms.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.3

"Room needs to be improved"

Old, small rooms and bathrooms. Rooms are spotless with comfy beds.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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2.8

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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9.8

"Great location"

Great location with good access by car.

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9.1

"Clean"

Clean.

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8.1

"Fantastic service"

Professional service.

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5.3

"Room is all right"

Guests complained about the bathrooms and room sizes.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.2

"More comfort would be nice"

Small and uncomfortable rooms.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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