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Pinghai Rd 2, 310006, Hangzhou, China

Review Score

Based on 1953 reviews

heart

8.9

Location

9.6

659 reviews

Cleanliness

8.9

135 reviews

Service

8.4

447 reviews

Breakfast

7.6

65 reviews

Room

5.0

550 reviews

Vibe

3.6

421 reviews

Amenities

3.4

277 reviews

WiFi

3.0

9 reviews

Comfort

2.8

245 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Great accessibility by car with affordable parking. Near downtown with great sightseeing and shopping. Near to public transport and the airport.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Restaurant could offer better service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Poorly maintained rooms with low quality furniture. Smaller, old rooms and bathrooms, and inadequate A/C. Spotless rooms with comfy beds and impressive kitchenettes and views.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Good choice for a city trip. Good for traveling with friends.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area. Elevator in need of updating.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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2.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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9.5

"Great location"

Great location. Excellent parking and car access. Near to public transport and the airport. Good shopping and sightseeing.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.4

"Room needs to be improved"

Smaller, old rooms and bathrooms, and inadequate A/C. Rooms are spotless with comfy beds.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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2.8

"Amenities are not the best"

Great entrance area, but outdated facilities.

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2.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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9.7

"Great location"

Great location near lots of shopping. Excellent parking and car access. Near to public transport and the airport.

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8.9

"Clean"

Clean rooms.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Tidy rooms with excellent beds. Old, small rooms and bathrooms.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel.

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3.4

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Excellent beds, decently quiet.

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9.7

"Great location"

Great location near the airport. Good accessibility by car.

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9.0

"Clean"

Clean rooms.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Old, small rooms and bathrooms. Rooms are spotless with comfy beds.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Amenities are not the best"

Facilities in need of refurbishment.

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2.9

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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9.7

"Great location"

Great location.

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8.2

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Guests complained about the bathrooms and room sizes.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"More comfort would be nice"

Small and uncomfortable rooms.

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