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BLVD KUKULCAN KM 4.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 1475 reviews

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8.1

Location

8.5

194 reviews

Service

7.2

452 reviews

Breakfast

7.2

14 reviews

Food

6.3

297 reviews

Value for money

5.7

108 reviews

Room

5.4

252 reviews

Comfort

4.8

88 reviews

Amenities

3.9

164 reviews

Wellness Area

3.6

8 reviews

WiFi

1.5

52 reviews

100% Verified Real Reviews

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8.5

"Great location"

Good location, close to public transport. Close to the beach, restaurants, bars, and sightseeing. Parking is rare.

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7.2

"Fantastic service"

Friendly, somewhat professional service and OK housekeeping. Reception is poor, as is the restaurant service. Recreation staff is nice. Great childcare. Room service could have been improved. Booking process should be better organized. Good bar service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.3

"Food is all right"

Snacks and dining are okay. Average menu, but the seafood is superb. Food is affordable but desserts are not great.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Affordable food. Standard beverage prices.

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5.4

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Subpar balconies, A/C, and furniture in outdated rooms. Shower can be a problem.

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4.8

"More comfort would be nice"

Poor A/C and low comfort, but decent beds. Quiet, acceptably-sized rooms.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Nice grounds with great facilities for kids.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Great location.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.6

"Food is all right"

Food is all right.

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4.7

"Room needs to be improved"

Poor rooms but moderately-sized. Badly reviewed bathrooms and A/C.

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4.6

"More comfort would be nice"

Some problems with A/C and room comfort. Average sized rooms.

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3.9

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Great location.

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7.8

"Beautiful beach"

Beautiful beach.

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7.2

"Fantastic service"

Friendly service.

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6.0

"Food is all right"

Food is all right.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Room is all right.

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