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BLVD KUKULCAN KM 4.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2948 reviews

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8.4

Location

8.3

296 reviews

Breakfast

7.8

20 reviews

Service

7.5

718 reviews

Room

6.3

328 reviews

Bar and Beverages

6.2

53 reviews

Amenities

5.6

219 reviews

Value for money

5.6

174 reviews

Comfort

5.2

111 reviews

Wellness Area

4.5

9 reviews

WiFi

2.1

89 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, close to public transport. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Good car access, but so-so parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Management and bar service are friendly. Service acceptably professional, with acceptable housekeeping and decent restaurant service. Reception should be more attentive. Great childcare. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue.

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6.3

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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6.2

"Standard bar"

So-so bar with mediocre drinks. Good bar service. Affordable beverage prices.

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5.6

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Elevator in need of updating. Nice grounds with great facilities for kids. Good meeting & event facilities. Unspectacular architecture.

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5.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Normally priced food. Affordable beverage prices.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Quiet rooms with insufficient A/C.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.4

"Great pool"

Great pool.

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8.3

"Great location"

Great location.

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7.6

"Beautiful beach"

Beautiful beach.

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7.3

"Clean"

Clean hotel facilities.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.9

"Food is all right"

Food is all right.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.4

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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5.2

"Room is all right"

Room is all right.

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5.2

"Comfortable"

Comfortable.

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1.3

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Great location"

Great location.

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7.9

"Beautiful beach"

Beautiful beach.

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7.5

"Fantastic service"

Friendly service.

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6.5

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Room is all right.

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