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BLVD KUKULCAN KM 4.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 1482 reviews

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8.1

Location

8.7

201 reviews

Service

7.4

468 reviews

Breakfast

6.6

13 reviews

Food

6.2

302 reviews

Value for money

6.0

112 reviews

Room

5.2

252 reviews

Comfort

4.4

88 reviews

Amenities

4.0

174 reviews

Wellness Area

2.9

10 reviews

WiFi

1.3

55 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, close to public transport. Central location close to the beach. Parking is rare.

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7.4

"Fantastic service"

Great childcare and friendly service. Guests complain about reception and service professionalism. Decent housekeeping, but poor restaurant service. Recreation staff is nice. Room service could have been improved. Booking process should be better organized. Good bar service.

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6.6

"Breakfast is average"

Breakfast is average.

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6.2

"Food is all right"

Complaints about dining experience with subpar desserts & fruits. Menu is alright, but snacks are not great. Well-priced restaurant with nice seafood options.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Well-priced food and beverages.

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5.2

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Guests complain about bathrooms, minibars, and general room maintenance. Subpar balconies, A/C, and furniture in outdated rooms. Shower can be a problem.

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4.4

"More comfort would be nice"

Poor A/C and low comfort, but decent beds. Quiet, acceptably-sized rooms.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Nice grounds with great facilities for kids.

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2.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great location"

Great location.

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6.7

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.6

"Food is all right"

Decent food and menu.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms. Rooms are tidy and of average size.

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4.3

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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4.0

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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7.9

"Beautiful beach"

Beautiful beach.

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7.4

"Fantastic service"

Friendly service.

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6.0

"Food is all right"

Food is all right.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Room is all right.

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