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GRAND OASIS PALM

  • hotel stars
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BLVD KUKULCAN KM 4.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 725 reviews

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7.6

Location

8.4

141 reviews

Service

6.8

294 reviews

Breakfast

6.7

7 reviews

Food

6.0

217 reviews

Bar and Beverages

5.8

15 reviews

Room

5.7

185 reviews

Value for money

5.1

84 reviews

Amenities

3.7

120 reviews

WiFi

3.1

39 reviews

Wellness Area

1.3

5 reviews

100% Verified Real Reviews

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8.4

"Great location"

Good location, close to public transport. Central location close to the beach.

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6.8

"Service is adequate"

Service is quite professional and decent in the restaurant. Service is friendly, and housekeeping is good, but reception is not up to standard. Recreation staff is nice. Great childcare. Booking process should be better organized. Room service could have been improved.

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6.7

"Breakfast is average"

Breakfast is average.

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6.0

"Food is all right"

Lovely dining experience with affordable, delicious food. Menu and snacks are alright. Bad desserts & fruits.

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5.8

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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5.7

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Subpar balconies, A/C, and furniture in outdated rooms.

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5.1

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Affordable food.

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3.7

"Amenities are not the best"

Great entrance area, but outdated facilities. Elevator in need of updating. Nice grounds with great facilities for kids.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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1.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Great location"

Great location.

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8.1

"Beautiful beach"

Beautiful beach.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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6.1

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.0

"Food is all right"

Decent food and menu.

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5.4

"Room is all right"

Clean and reasonably-sized rooms, but substandard bathrooms.

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5.2

"Fairly good value for money"

Fairly good value for money.

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3.8

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.5

"Great location"

Great location.

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8.0

"Beautiful beach"

Beautiful beach.

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7.0

"Fantastic service"

Service is average, but very friendly.

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5.9

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Room is all right.

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5.0

"Fairly good value for money"

Fairly good value for money.

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3.6

"Amenities are not the best"

Amenities are not the best.

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