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BLVD KUKULCAN KM 4.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 975 reviews

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7.6

Location

8.6

169 reviews

Service

7.5

360 reviews

Cleanliness

7.3

100 reviews

Food

6.0

250 reviews

Value for money

5.7

93 reviews

Breakfast

5.7

9 reviews

Room

5.7

219 reviews

Amenities

4.1

149 reviews

WiFi

2.4

39 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Nearby to the city center and beach with excellent sightseeing. Good car accessibility, and close to public transport.

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7.5

"Fantastic service"

Service is friendly, and housekeeping is good, but reception is not up to standard. Service is quite professional and decent in the restaurant. Recreation staff is nice. Great childcare. Room service could have been improved. Booking process should be better organized.

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7.3

"Clean"

Pool and dining areas are clean. Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

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6.0

"Food is all right"

Adequate menu with an alright dining experience. Moderate food prices and acceptable snacks. Bad desserts & fruits. Clean dining area.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Normally priced food. Affordable beverage prices.

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5.7

"Breakfast is average"

Breakfast is average.

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5.7

"Room is all right"

Rooms are of average size, relatively new, tidy, and have nice views. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Below average furnishing, balconies, and A/C. Shower was ok.

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4.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Nice grounds with great facilities for kids.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location.

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7.3

"Clean"

Clean rooms. Moderately clean hotel facilities.

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7.0

"Fantastic service"

So-so, but friendly, service, but low rated reception.

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6.0

"Food is all right"

Decent food and menu.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Clean and reasonably-sized rooms, but substandard bathrooms.

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4.2

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location.

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7.4

"Beautiful beach"

Beautiful beach.

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7.4

"Fantastic service"

Friendly service.

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5.9

"Food is all right"

Food is all right.

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5.5

"Room is all right"

Room is all right.

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5.5

"Fairly good value for money"

Fairly good value for money.

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3.9

"Amenities are not the best"

Amenities are not the best.

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