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11-3 Chikko, 047-0008, Otaru-shi, Japan

Review Score

Based on 4130 reviews

heart

8.4

Comfort

8.9

774 reviews

Breakfast

8.3

339 reviews

Service

8.3

743 reviews

Location

8.3

1323 reviews

Room

8.1

1687 reviews

WiFi

4.8

21 reviews

Wellness Area

3.3

62 reviews

100% Verified Real Reviews

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8.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. A/C and noise levels are satisfactory.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Fantastic service"

Professional, friendly service, and great reception and management. Average wait staff and housekeeping. Booking process is sufficient. Room service could have been improved.

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8.3

"Great location"

Great location. Great shopping and the beach nearby. Close to public transport and the train. Awesome sightseeing, but far from downtown. Decent, but pricey, parking. Good accessibility by car.

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8.1

"Great room"

Large, clean rooms with wonderful views. Bathrooms are large but with substandard cleaning. Rooms seem aged and relatively shabby, with poor kitchenettes. Shower can be a problem. Furniture and air conditioning are as expected.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great location. Great shopping and the beach nearby. Close to public transport and the train. Good accessibility by car. Decent, but pricey, parking. Awesome sightseeing, but far from downtown.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Rather comfortable"

Spacious, comfortable room with acceptable beds. Average noise level with mediocre sized bathrooms.

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8.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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7.9

"Great room"

Large, clean rooms with wonderful views. Mediocre sized, poorly cleaned bathrooms. Poorly maintained, old rooms, but adequate beds. Shower can be a problem.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.1

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. The bathrooms are large but otherwise not very highly rated. Shower can be a problem. Old, poorly maintained rooms.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.1

"Great location"

Great location. Particularly good for shopping with average sightseeing options closeby. Close to public transport and the train. Good car access, but so-so parking. City centre is hard to reach. Parking should be cheaper.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.9

"Rather comfortable"

Comfortable, spacious rooms, especially the bathrooms, with lovely beds.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great location"

Great location, close to the train station. Particularly good for shopping with average sightseeing options closeby. Good car access, but so-so parking.

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7.6

"Great room"

Large, clean rooms with wonderful views. The bathrooms are large but otherwise not very highly rated. Beds are average, and rooms are in need of better maintenance. Shower can be a problem.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.5

"Great location"

Great location.

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8.2

"Great room"

Great room.

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8.1

"Fantastic service"

Fantastic service.

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