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14, 16 Sukhumvit Soi 11,, 10110, Bangkok, Thailand

Review Score

Based on 7735 reviews

heart

6.4

Location

9.5

1550 reviews

Breakfast

6.3

778 reviews

Food

6.0

310 reviews

Comfort

5.1

897 reviews

Service

4.8

1635 reviews

Room

4.4

2457 reviews

WiFi

4.3

205 reviews

Amenities

3.6

589 reviews

Vibe

2.9

910 reviews

Cleanliness

2.3

930 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Parking is good and affordable.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.0

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Acceptable menu with average desserts.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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4.8

"Service could be improved"

Unprofessional, low rated restaurant service. Complaints about management, but acceptably friendly staff. Complaints about housekeeping and reception. Room service could have been improved. Concierge service is average. Booking process is sufficient. Hotel security can be an issue. Shuttle service can be an issue. Tour guide could be nicer.

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4.4

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds. Rooms are older and poorly maintained, but kitchenettes are OK. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem. Decent views and okay minibars.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.6

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Smoking area is not nice. Good meeting & event facilities. Adequate terrace.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel is relatively stylish.

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2.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

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9.5

"Great location"

Great location, near nice bars and restaurants.

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6.7

"Breakfast is average"

Breakfast is average.

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6.0

"Food is all right"

Food is all right.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.7

"Service could be improved"

Service and reception staff are unprofessional, but quite friendly.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem. Kitchenette is acceptable.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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6.6

"Breakfast is average"

Breakfast is average.

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6.0

"Food is all right"

Food is all right.

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4.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.8

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location.

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6.2

"Breakfast is average"

Breakfast is average.

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5.8

"Food is all right"

Food is all right.

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5.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.4

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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3.8

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Big but somewhat old rooms, and problems with the beds and bathrooms.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location.

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7.0

"Best value for money"

Best value for money.

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5.2

"Comfortable"

Comfortable.

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5.0

"Service is adequate"

Service is relatively friendly.

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3.4

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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