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14, 16 Sukhumvit Soi 11,, 10110, Bangkok, Thailand

Review Score

Based on 7335 reviews

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6.4

Location

9.5

1475 reviews

Breakfast

6.4

756 reviews

Food

5.7

287 reviews

Comfort

5.3

868 reviews

Service

4.8

1547 reviews

Room

4.3

2333 reviews

WiFi

4.1

190 reviews

Amenities

3.9

563 reviews

Vibe

2.8

878 reviews

Cleanliness

2.3

885 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is good and affordable.

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6.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.7

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Menu is alright but pork dishes are not great. Pricey food and unpopular desserts.

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5.3

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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4.8

"Service could be improved"

Complaints about quality and professionalism of management and reception. Service is relatively friendly. Decent housekeeping, but poor restaurant service. Room service is average. Booking process should be better organized. Recreation staff is nice. Concierge service is average. Hotel security can be an issue. Laundry service can be improved. Tour guide could be nicer. Good shuttle service.

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4.3

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Small rooms and poorly cleaned bathrooms. Badly-maintained rooms and balconies with poor A/C and furniture. Spacious rooms with excellent views. Kitchenettes and minibars are as expected. Shower can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Lovely terrace and fairly nice grounds. Architecture not so nice. Smoking area is ok. Good meeting & event facilities.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel is relatively stylish.

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2.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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9.4

"Great location"

Good location, close to public transport. Good restaurants & bars in the area.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Food is all right"

Food is all right.

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5.3

"Service is adequate"

Service is described as unprofessional, with mediocre housekeeping and poor reception. Service is relatively friendly. Booking process should be better organized.

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5.2

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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3.8

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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3.4

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Spacious rooms. Shower can be a problem. Kitchenettes and minibars are as expected.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.6

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great.

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6.8

"Breakfast is average"

Breakfast is average.

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5.8

"Food is all right"

Food is all right.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.0

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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4.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem. Kitchenette is acceptable.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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9.6

"Great location"

Great location.

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6.3

"Breakfast is average"

Breakfast is average.

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5.5

"Food is all right"

Food is all right.

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5.3

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.0

"Room needs to be improved"

Furnishings leave something to be desired, as does the cleanliness of the rooms. Large but run-down rooms with inadequate bathrooms. Kitchenette is acceptable.

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4.0

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.6

"Great location"

Great location.

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6.7

"Breakfast is average"

Breakfast is average.

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5.4

"Comfortable"

Rooms are big and moderately comfortable.

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5.0

"Service is adequate"

Complaints about reception service. Service is relatively friendly.

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3.6

"Room needs to be improved"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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