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14, 16 Sukhumvit Soi 11,, 10110, Bangkok, Thailand

Review Score

Based on 7557 reviews

heart

6.5

Location

9.5

1457 reviews

Breakfast

6.4

751 reviews

Food

6.0

309 reviews

Comfort

5.3

857 reviews

Wellness Area

5.3

107 reviews

Service

5.1

1625 reviews

Room

4.6

2392 reviews

WiFi

4.5

192 reviews

Amenities

3.9

581 reviews

Vibe

3.0

880 reviews

Cleanliness

2.4

914 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location and easy parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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6.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.0

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Desserts are OK, but menu is generally poorly rated. Pork dishes are adequate.

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5.3

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna not so nice. Wellness & sports facilities could use better cleaning.

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5.1

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Complaints about management, but acceptably friendly staff. Reception is poor, as is the restaurant service. Laundry service can be improved. Room service is average. Concierge service is average. Hotel security can be an issue. Booking process is sufficient. Recreation staff is nice. Shuttle service can be an issue. Tour guide could be nicer.

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4.6

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Big but poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Guests complain about the furniture, balconies, beds, and TVs. Shower can be a problem. Kitchenette is acceptable. Average view.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Lovely terrace and fairly nice grounds. Architecture not so nice. Adequate meeting & event facilities. Smoking area is not nice.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel is relatively stylish.

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2.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

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9.5

"Great location"

Great location.

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6.4

"Breakfast is average"

Breakfast is average.

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6.1

"Food is all right"

Food is all right.

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5.1

"Comfortable"

Fairly comfortable, but problems with A/C. Spacious rooms.

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5.0

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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3.8

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Outdated, poorly maintained rooms with insufficient A/C.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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6.6

"Breakfast is average"

Breakfast is average.

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5.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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5.0

"Comfortable"

Rooms are big and moderately comfortable.

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3.7

"Room needs to be improved"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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7.2

"Best value for money"

Best value for money.

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5.0

"Comfortable"

Rooms are big and moderately comfortable.

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4.7

"Service could be improved"

Complaints about reception service.

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3.8

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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5.4

"Comfortable"

Comfortable.

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5.3

"Service is adequate"

Service is adequate.

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4.0

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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