Prolongacion 5ta Avenida , 77710, Playa del Carmen, Solidaridad, Mexico
Based on 679 reviews
Big, comfortable, and quiet rooms.
Great service overall and in restaurant. Service is acceptably professional, but some complaints about reception staff. Recreation staff is nice. Booking process should be better organized. Good bar service. Hotel security is ok.
Excellent location close to the beach. Accessibility by car can be a challenge.
Spacious, clean rooms with great minibars. Rooms relatively new but needing maintenance with substandard bathrooms. Not the best view.
Bad overall dining experience with a bad menu. Desserts & fruits are ok. Fish & seafood is acceptable.
Breakfast is average.
Wifi quality could be improved. Free internet.
Location is ok.
Fairly good value for money.
Poor menus and okay food.