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Prolongacion 5ta Avenida , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 679 reviews

heart

8.5

Comfort

8.1

40 reviews

Service

7.7

255 reviews

Beach

7.4

79 reviews

Location

7.2

90 reviews

Room

7.1

143 reviews

Food

6.7

189 reviews

Breakfast

5.8

9 reviews

WiFi

1.5

20 reviews

100% Verified Real Reviews

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8.1

"Rather comfortable"

Big, comfortable, and quiet rooms.

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7.7

"Fantastic service"

Great service overall and in restaurant. Service is acceptably professional, but some complaints about reception staff. Recreation staff is nice. Booking process should be better organized. Good bar service. Hotel security is ok.

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7.4

"Beautiful beach"

Beautiful beach.

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7.2

"Great location"

Excellent location close to the beach. Accessibility by car can be a challenge.

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7.1

"Great room"

Spacious, clean rooms with great minibars. Rooms relatively new but needing maintenance with substandard bathrooms. Not the best view.

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6.7

"Food is all right"

Bad overall dining experience with a bad menu. Desserts & fruits are ok. Fish & seafood is acceptable.

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5.8

"Breakfast is average"

Breakfast is average.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.1

"Great amenities"

Nice building.

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7.3

"Great room"

Great room.

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7.1

"Fantastic service"

Fantastic service.

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6.9

"Location is ok"

Location is ok.

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6.8

"Ordinary pool"

Ordinary pool.

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6.8

"Decent vibe"

Decent vibe.

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6.7

"Reasonable beach"

Reasonable beach.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.4

"Food is all right"

Poor menus and okay food.

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