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Außenallee 10, 23570, Lübeck, Germany

Review Score

Based on 2148 reviews

heart

8.7

Breakfast

9.0

268 reviews

Location

9.0

226 reviews

Wellness Area

8.7

422 reviews

Pool

8.7

159 reviews

Service

8.2

538 reviews

Food

7.9

475 reviews

Room

6.5

528 reviews

WiFi

3.8

17 reviews

Value for money

3.4

124 reviews

100% Verified Real Reviews

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great location"

Great location, close to the train station. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly.

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8.7

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities. Sauna is ok.

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8.7

"Great pool"

Clean pool area.

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8.2

"Fantastic service"

Good management and friendly service, with decent housekeeping. Reception is OK with acceptable service professionalism, although restaurant service is lacking. Room service is perfect. Smooth booking process. Recreation staff is nice.

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7.9

"Delicious food"

Great food, especially salads. Restaurant is poorly priced and cleaned, but has a good menu. Dining experience was average, as were the desserts, but the side dishes were poor. Pork dishes are not good.

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6.5

"Room is all right"

Generally mediocre rooms, although spacious with good views. Rooms are poorly-maintained with complaints about minibars and A/C. Bathrooms are large but with substandard cleaning. Unimpressive balconies and bad TVs. Shower was ok.

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3.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.4

"Value for money could be better"

Value for money could be better. Food and beverages are pricey. Internet is affordable.

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8.9

"Great pool"

Clean pool area.

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8.9

"Great location"

Near city centre in a great location. Decent, but pricey, parking.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities. Sauna is ok.

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8.0

"Fantastic service"

Complaints about the wait staff but overall friendly service. Service, housekeeping and reception are all fine.

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7.8

"Delicious food"

Great menu and food, with unexceptional desserts. Untidy dining area and side dishes are not great.

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6.3

"Room is all right"

Unexceptional rooms with okay furniture. Large, so-so bathroom. Badly maintained rooms with subpar minibars and TVs. Sub-par balconies and lacking A/C. Shower was ok.

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3.4

"Value for money could be better"

Value for money could be better.

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9.1

"Great location"

Excellent location close to the beach.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great pool"

Great pool.

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8.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.0

"Delicious food"

Great menu and food but poor all-round dining experience.

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6.8

"Room is all right"

Decent rooms with average furniture. Spacious rooms.

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3.6

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great pool"

Great pool.

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8.5

"Fantastic service"

Friendly, acceptably professional service.

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8.4

"Great wellness & sports facilities"

Wellness area is impressive overall, and the sauna is so-so.

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5.9

"Room is all right"

Clean rooms of a decent size with standard bathrooms. Badly-maintained rooms with poor beds.

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