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Jalan Sutera Taman Sentosa, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1473 reviews

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7.2

Wellness Area

10.0

25 reviews

Location

9.1

297 reviews

Food

8.9

82 reviews

Service

6.2

161 reviews

Breakfast

5.3

50 reviews

Room

5.0

377 reviews

WiFi

2.3

62 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Average parking. Affordable parking.

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8.9

"Delicious food"

Delicious food.

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6.2

"Service is adequate"

Friendly but unprofessional service, and complaints about housekeeping. Recreation staff is nice.

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5.3

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. No views, poor furnishings and substandard room maintenance. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.7

"Delicious food"

Delicious food.

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6.6

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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6.0

"Service is adequate"

Service is adequate.

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4.4

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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6.9

"Comfortable"

Rooms are big and moderately comfortable.

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6.5

"Service is adequate"

Service is adequate.

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4.6

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms.

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8.4

"Great location"

Great location.

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3.6

"Room needs to be improved"

Room needs to be improved.

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