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Jalan Sutera Taman Sentosa, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1356 reviews

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7.0

Wellness Area

10.0

26 reviews

Location

8.8

285 reviews

Food

8.4

78 reviews

Service

6.4

147 reviews

Breakfast

5.6

43 reviews

Room

4.1

347 reviews

WiFi

2.1

51 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great location"

Excellent location and well priced parking. Great sightseeing, restaurants and shopping nearby.

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8.4

"Delicious food"

Delicious food.

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6.4

"Service is adequate"

Guests complain about reception, housekeeping, and general professionalism. Recreation staff is nice.

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5.6

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Furnishings leave something to be desired, as does the cleanliness of the rooms. Big but poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Best value for money"

Best value for money.

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9.0

"Great location"

Great location.

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8.3

"Delicious food"

Delicious food.

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6.4

"Service is adequate"

Service is average, but very friendly.

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6.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.1

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Best value for money"

Best value for money.

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8.8

"Great location"

Great location.

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8.6

"Delicious food"

Delicious food.

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6.8

"Service is adequate"

Service is adequate.

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6.3

"Comfortable"

Rooms are big and moderately comfortable.

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4.3

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms.

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8.6

"Delicious food"

Delicious food.

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8.3

"Great location"

Great location.

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3.5

"Room needs to be improved"

Room needs to be improved.

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9.0

"Great location"

Great location.

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