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Jalan Sutera Taman Sentosa, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1552 reviews

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7.1

Wellness Area

10.0

37 reviews

Value for money

9.1

123 reviews

Location

9.1

389 reviews

Food

9.0

102 reviews

Service

7.4

193 reviews

Breakfast

5.5

49 reviews

Room

4.9

414 reviews

WiFi

2.6

73 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Best value for money"

Best value for money. Free internet.

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Affordable parking.

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9.0

"Delicious food"

Delicious food.

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7.4

"Fantastic service"

Okay reception, poor housekeeping, and friendly but unprofessional service. Recreation staff is nice.

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5.5

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. No views, poor furnishings and substandard room maintenance. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.4

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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9.2

"Best value for money"

Best value for money.

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8.8

"Delicious food"

Delicious food.

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7.8

"Fantastic service"

Friendly service.

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6.7

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.4

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Big, decent rooms. Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained. No view, with subpar minibars, furniture and air conditioning.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Best value for money"

Best value for money.

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9.2

"Delicious food"

Delicious food.

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9.2

"Great location"

Great location for shopping and parking was alright.

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7.5

"Fantastic service"

Friendly service.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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5.6

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Rooms are large but untidy, with badly rated bathrooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Delicious food"

Delicious food.

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8.7

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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7.5

"Fantastic service"

Friendly service.

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4.9

"Room needs to be improved"

Large but run-down rooms with inadequate bathrooms.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Delicious food"

Delicious food.

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9.0

"Great location"

Great location.

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8.8

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Friendly service.

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7.0

"Rather comfortable"

Rooms are big and moderately comfortable.

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5.1

"Room is all right"

Big, decent rooms.

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