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3950 VICTORIA AVE , ON L2E 7, Niagara Falls, Canada

Review Score

Based on 2866 reviews

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8.6

Service

8.5

536 reviews

Location

8.5

225 reviews

Amenities

8.1

333 reviews

Food

6.1

354 reviews

Breakfast

5.7

30 reviews

Room

5.2

529 reviews

Comfort

4.9

256 reviews

Value for money

3.8

233 reviews

WiFi

2.9

15 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Reception, housekeeping and restaurant service were adequate. Hotel security is ok. Room service could have been improved.

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8.5

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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8.1

"Great amenities"

Good outdoor sports facilities. Nice grounds with great facilities for kids. Okay buildings with a less impressive entrance area.

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6.1

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive. Great pizza and desserts.

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5.7

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Decently clean rooms with okay balconies and subpar furniture and A/C. Older, poorly maintained rooms with uncomfortable beds, yet lovely views. Small rooms and poorly cleaned bathrooms. Spacious rooms with okay minibars.

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4.9

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Great location. Good shopping and sightseeing.

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8.2

"Great amenities"

Amenities are nice, but the entrance area is less so.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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6.0

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

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5.4

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Badly maintained and cleaned rooms with poor furnishings. Large but outdated rooms, decently clean but with substandard beds.

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4.7

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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3.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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6.4

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Room is all right.

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5.1

"Comfortable"

Comfortable.

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