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Lucerna 103 , 48310, Puerto Vallarta, Mexico

Review Score

Based on 327 reviews

heart

7.4

Service

8.7

72 reviews

Location

8.6

69 reviews

Breakfast

8.4

28 reviews

Pool

8.1

28 reviews

Cleanliness

5.4

32 reviews

Comfort

2.5

41 reviews

Room

2.2

86 reviews

WiFi

0.6

11 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great location"

Good location, close to public transport. Great shopping and the beach nearby. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great pool"

Clean pool area.

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5.4

"Quite clean"

Quite clean. Untidy rooms, but clean pool area. Clean hotel facilities.

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2.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly-maintained rooms, badly rated bathrooms and beds. People dislike the TVs, A/C, and furniture.

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0.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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2.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.1

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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8.9

"Fantastic service"

Fantastic service.

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8.5

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great pool"

Great pool.

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4.6

"Vibe is not too good"

Vibe is not too good.

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2.4

"More comfort would be nice"

More comfort would be nice.

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2.1

"Room needs to be improved"

Room needs to be improved.

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2.3

"Room needs to be improved"

Room needs to be improved.

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