cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

1297, NINOTAIRA, HAKONE MACHI, ASHIGARASHIMO GUN, KANAGAWA 250 047, JAPAN. , 2500407, Hakone-machi, Japan

Review Score

Based on 3657 reviews

heart

7.3

Location

8.3

554 reviews

Breakfast

7.7

199 reviews

Food

7.0

708 reviews

Service

6.8

778 reviews

WiFi

6.0

21 reviews

Amenities

5.7

561 reviews

Room

5.5

1127 reviews

Value for money

4.7

368 reviews

Vibe

3.8

667 reviews

Cleanliness

3.5

301 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Convenient car access and well-priced parking.

grey circle

7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.0

"Delicious food"

Restaurant is expensive with an average dining experience. Excellent menu with great seafood and side dishes. Delicious beef dishes & steak. Tasty vegetables. Awesome pasta. Sushi is average.

grey circle

6.8

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Booking process is sufficient. Shuttle service can be an issue. Recreation staff is nice. Laundry service can be improved.

grey circle

6.0

"Regular internet service"

Average wifi quality.

grey circle

5.7

"Ordinary amenities"

Smoking area is ok. Hotel grounds are pleasant, but facilities are outdated. Excellent terrace and entrance area. Architecture not so nice. Elevator is ok.

grey circle

5.5

"Room is all right"

Okay-sized rooms with good views. Mediocre sized, poorly cleaned bathrooms. Untidy rooms with bad beds, TV's, furniture. Old, inaqequately maintained rooms with poor minibars and A/C. Shower can be a problem.

grey circle

4.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Good choice for a city trip. Good for traveling with friends.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Clean wellness & sports facilities.

grey circle

8.7

"Great wellness & sports facilities"

Clean wellness & sports facilities.

grey circle

7.8

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Delicious food"

Great food, especially the beef. Great menu with excellent sides. Restaurant is expensive with an average dining experience.

grey circle

6.0

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Booking process is sufficient.

grey circle

5.6

"Room is all right"

Rooms okay sized, but poorly cleaned with subpar beds. Mediocre sized, poorly cleaned bathrooms. Older, poorly maintained rooms with poorly rated furniture, although views are nice.

grey circle

4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Clean wellness & sports facilities.

grey circle

8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

8.2

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

grey circle

7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

6.5

"Room is all right"

Decent rooms with great views. Mediocre sized, poorly cleaned bathrooms. Beds are substandard in outdated, badly-maintained and untidy rooms.

grey circle

4.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

8.1

"Great location"

Great location near lots of shopping.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Delicious food"

Food and menu are great, but it's pricey.

grey circle

6.8

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

grey circle

5.9

"Room is all right"

Rooms are old and neglected, but size is OK. Poor beds and room cleanliness.

grey circle

5.7

"Ordinary pool"

Ordinary pool.

grey circle

5.0

"Fairly good value for money"

Value for money could be better. Food is a bit overpriced.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

8.5

"Great location"

Great location.

grey circle

6.0

"Ordinary amenities"

Ordinary amenities.

grey circle

5.7

"Room is all right"

Room is all right.

grey circle

4.4

"Vibe is not too good"

Vibe is not too good.

Upload your photos

Browse (RYOKAN) Kowakidani Onsen Hakone Hotel Kowakien traveller photo gallery

Photos from travellers