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1 Market Sq, E2L 4Z6, Saint John, Canada

Review Score

Based on 755 reviews

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8.0

Service

8.4

189 reviews

Location

8.2

219 reviews

Breakfast

8.0

95 reviews

Room

6.1

279 reviews

Food

5.8

61 reviews

WiFi

5.2

20 reviews

Value for money

4.4

77 reviews

Cleanliness

4.3

75 reviews

Amenities

3.6

57 reviews

Vibe

2.9

35 reviews

Pool

2.7

11 reviews

Wellness Area

1.7

6 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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8.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Average sized rooms with great views and comfortable beds. Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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5.8

"Food is all right"

Decent food and okay desserts. Pricey, subpar menu.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.4

"Value for money could be better"

Value for money could be better. Free internet. Food is a bit overpriced.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Architecture not so nice.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Good for business people.

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2.7

"Pool should be renewed"

Pool should be renewed.

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1.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

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5.7

"Room is all right"

Average sized rooms with great views and comfortable beds. Untidy, poorly-kept rooms with poor furniture and bathrooms. Shower can be a problem.

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5.6

"Food is all right"

Food is all right.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Value for money could be better"

Value for money could be better.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.1

"Vibe is not too good"

Vibe is not too good.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service and great reception.

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8.1

"Great location"

Great location. Pricey, inconvenient parking.

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6.0

"Room is all right"

Rooms are alright, but bathrooms are not great. Excellent beds and great views.

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4.5

"Value for money could be better"

Value for money could be better.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.1

"Great location"

Great location.

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6.3

"Room is all right"

Room is all right.

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6.1

"Room is all right"

Room is all right.

Photos from travellers