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River Rd 4357, L2E 3E8, Niagara Falls, Canada

Review Score

Based on 2092 reviews

heart

7.5

Service

8.1

481 reviews

Location

7.0

397 reviews

Room

6.0

650 reviews

Value for money

5.1

339 reviews

Breakfast

4.9

201 reviews

Food

4.5

95 reviews

Amenities

4.1

85 reviews

WiFi

3.1

116 reviews

Bar and Beverages

1.1

7 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Good enough management and very friendly staff. Service, housekeeping and reception are all fine.

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7.0

"Great location"

Location is ok. Pricey, inconvenient parking. Near to downtown with good options for sightseeing. Close to public transport and the train. Restaurants & bars in the area are ok.

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6.0

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Free internet.

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4.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.5

"Food could be better"

Food is unimpressive and pricey. Menu is okay and dining room is clean enough. Great desserts & fruits.

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4.1

"Amenities are not the best"

Hotel grounds are okay, but the building is old and the entrance area is unimpressive.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.1

"Bar could improve"

Bar could improve.

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8.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.1

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking. Close to public transport.

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6.2

"Room is all right"

Awesome beds, and reasonably clean rooms. Badly maintained and cleaned rooms with poor furnishings. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.2

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet.

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4.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.3

"Food could be better"

Food could be better.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.2

"Great location"

Great location. Pricey, inconvenient parking.

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5.6

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Outdated room with poor bathrooms and substandard furniture. Room need better maintenance, and minibars are not great.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.7

"Food could be better"

Food could be better.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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