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River Rd 4357, L2E 3E8, Niagara Falls, Canada

Review Score

Based on 2003 reviews

heart

7.4

Service

8.0

452 reviews

Location

6.7

387 reviews

Value for money

5.4

323 reviews

Room

5.3

618 reviews

Breakfast

5.0

234 reviews

Food

4.4

96 reviews

Amenities

4.0

87 reviews

Wellness Area

3.9

51 reviews

Vibe

3.3

91 reviews

WiFi

1.5

112 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Service is professional and friendly. Average management, reception and housekeeping. Booking process should be better organized.

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6.7

"Location is ok"

Location is ok. Pricey, inconvenient parking. Reasonable sightseeing and quite near downtown. Close to public transport and the train. Limited choice of restaurants & bars in the area.

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5.4

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Free internet.

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5.3

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

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5.0

"Breakfast is average"

Decent and moderately priced breakfast.

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4.4

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. The menu is okay, with great desserts.

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4.0

"Amenities are not the best"

Hotel grounds are okay, but the building is old and the entrance area is unimpressive.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna is ok.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Perfect airport hotel. Awesome for families. Fine for a budget trip.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Location is ok"

Location is ok. Pricey, inconvenient parking. Sightseeing is average. Close to public transport.

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5.7

"Room is all right"

Rooms are large and mostly clean, with great beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet.

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4.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"Food could be better"

Food could be better.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Great location"

Location is ok. Pricey, inconvenient parking.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean. Subpar furniture and minibars in outdated, poorly maintained rooms.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.9

"Food could be better"

Food could be better.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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