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River Rd 4357, L2E 3E8, Niagara Falls, Canada

Review Score

Based on 1893 reviews

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7.4

Service

7.8

429 reviews

Location

7.1

376 reviews

Value for money

5.5

307 reviews

Breakfast

5.3

268 reviews

Room

5.2

603 reviews

Food

4.2

107 reviews

Amenities

3.7

92 reviews

Vibe

2.5

87 reviews

WiFi

1.7

109 reviews

Bar and Beverages

0.8

6 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Service is professional and friendly. Reception and management are fine, but housekeeping is below average. Booking process should be better organized.

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7.1

"Great location"

Great location. Pricey, inconvenient parking. Reasonably central, close to sightseeing and shopping. Close to public transport and the train. Restaurants & bars in the area are ok.

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5.5

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Free internet.

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5.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.2

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Old rooms with poor TVs and no views. Shower can be a problem.

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4.2

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. The menu is okay, with great desserts.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish. Perfect airport hotel. Awesome for families. Fine for a budget trip.

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1.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.8

"Bar could improve"

Bar could improve.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking. Close to public transport.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.0

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet.

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5.5

"Room is all right"

Awesome beds, and reasonably clean rooms. Old rooms with problems in furnishing and bathroom cleanliness. Room need better maintenance, and minibars are not great. No view and poor quality kitchenette. Shower can be a problem.

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4.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"Food could be better"

Food could be better. Great desserts & fruits.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Great location"

Great location. Pricey, inconvenient parking.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.7

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms. Subpar furniture and minibars in outdated, poorly maintained rooms.

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5.5

"Breakfast is average"

Breakfast is average.

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4.7

"Food could be better"

Food could be better.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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