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Heluan

  • hotel stars
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Trziste 41, 36001, Karlovy Vary, Czech Republic

Review score

Based on 410 hotel review

heart

8.4

Service

8.8

97 reviews

Breakfast

8.4

103 reviews

Location

8.1

104 reviews

Comfort

7.2

102 reviews

Room

7.1

140 reviews

WiFi

6.7

9 reviews

Cleanliness

5.3

23 reviews

Vibe

4.8

50 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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7.2

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Complaints about beds and noise.

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7.1

"Great room"

Rooms are large and clean enough, with great views. Bathrooms are large but with substandard cleaning. Substandard furniture, beds and balcony. Old, poorly maintained rooms.

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6.7

"Regular internet service"

Average wifi quality.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Nice boutique hotel.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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7.9

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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7.1

"Great room"

Rooms are large with good views, bathrooms are so-so. Out-dated rooms with uncomfortable beds and unsightly furniture. Poorly maintained and cleaned rooms.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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7.1

"Great room"

Spacious rooms with excellent views. Decently clean rooms with okay bathrooms.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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8.3

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.3

"Rather comfortable"

Rather comfortable.

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7.2

"Great room"

Great room.

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5.0

"Decent vibe"

Vibe is not too good.

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