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11 HILLEL ST., 9458111, Jerusalem, Israel

Review Score

Based on 1396 reviews

heart

7.8

Location

8.8

422 reviews

Service

8.6

347 reviews

Comfort

5.4

246 reviews

Cleanliness

5.1

135 reviews

Room

4.7

434 reviews

Amenities

3.9

96 reviews

WiFi

3.6

39 reviews

Food

3.5

32 reviews

Breakfast

3.3

63 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.7

"Room needs to be improved"

Generally OK rooms, but poorly maintained and furnished. Rooms adequately-sized with alright beds and some views. Small rooms and poorly cleaned bathrooms. Decently clean rooms with okay minibars. Substandard bathrooms, televisions, and air conditioning. Nice balcony. Shower can be a problem.

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3.9

"Amenities are not the best"

Poor hotel buildings and lobby, but new facilities. Elevator in need of updating.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Food could be better"

Food could be better.

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3.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

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7.0

"Best value for money"

Best value for money.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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5.2

"Room is all right"

Rooms adequately-sized with alright beds and some views. Bathroom are undersized, and furniture is not great. Poorly maintained and cleaned rooms.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Food could be better"

Food could be better.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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8.8

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.7

"Fantastic service"

Friendly service and great reception.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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4.8

"Room needs to be improved"

Poorly cleaned and maintained rooms with badly sized bathrooms. Average-sized rooms with alright beds. Guests didn't love the furnishing or kitchenettes.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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8.9

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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5.4

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.7

"Room needs to be improved"

Average beds and room size, but needing some maintenance.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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