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11 HILLEL ST., 9458111, Jerusalem, Israel

Review Score

Based on 1314 reviews

heart

7.9

Service

8.6

337 reviews

Location

8.5

432 reviews

Comfort

5.4

247 reviews

Cleanliness

5.1

129 reviews

Room

4.9

424 reviews

Food

4.5

27 reviews

Amenities

3.4

93 reviews

WiFi

2.8

43 reviews

Breakfast

2.4

59 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly staff with great management and reception, but subpar housekeeping.

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8.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.9

"Room needs to be improved"

Poorly maintained, moderately sized rooms with okay views and bad A/C. New, moderately clean rooms with so-so beds. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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4.5

"Food could be better"

Food could be better.

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3.4

"Amenities are not the best"

Poor hotel buildings and lobby, but new facilities. Elevator in need of updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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5.7

"Room is all right"

Okay sized rooms with decent balconies. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms. View and beds are acceptable. Complaints about furnishing, kitchenettes, and A/C. New rooms.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.6

"Food could be better"

Food could be better.

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3.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.6

"Fantastic service"

Friendly service and great reception.

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5.6

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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5.2

"Quite clean"

Moderately clean hotel facilities. Rooms could be cleaner.

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4.9

"Room needs to be improved"

Poorly cleaned and maintained rooms with badly sized bathrooms. Average-sized rooms with alright beds. Guests didn't love the furnishing or kitchenettes.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Complaints about WiFi"

Complaints about WiFi.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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8.5

"Fantastic service"

Friendly service.

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5.6

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.0

"Room is all right"

Average beds and room size, but needing some maintenance.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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