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71 BANYAN DRIVE , 96720, Hilo, United States of America

Review Score

Based on 2765 reviews

heart

8.3

Location

9.2

705 reviews

Service

8.6

577 reviews

WiFi

8.5

63 reviews

Room

8.3

959 reviews

Vibe

6.0

243 reviews

Breakfast

4.7

122 reviews

Wellness Area

3.1

15 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Central location, near good restaurants and bars, and the beach.

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8.6

"Fantastic service"

Friendly service and great reception. Fine restaurant service but inadequate housekeeping. Recreation staff is nice. Room service could have been improved. Laundry service can be improved.

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8.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.3

"Great room"

Rooms are big, but old and lacking maintenance with subpar furniture. Rooms are tidy with excellent beds and great views from the balcony. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel. Awesome for a beach holiday.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.3

"Great location"

Great location near the airport. Parking is good and affordable.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.9

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Rooms needing maintenance, with bad bathrooms and A/C.

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7.2

"Good internet service"

Good internet service.

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6.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.0

"Great location"

Excellent location close to the beach. Parking is good and affordable. Good access to airport.

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8.2

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

grey circle

7.9

"Great room"

Amply-sized rooms with excellent beds and superb views. Poor maintenance in rooms and bathrooms.

grey circle

7.2

"Good internet service"

Good internet service.

grey circle

6.8

"Fairly good value for money"

Fairly good value for money.

grey circle

5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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9.1

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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7.7

"Great room"

Great room.

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7.1

"Delicious food"

Delicious food.

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8.7

"Great location"

Great location.

grey circle

7.9

"Great room"

Great room.

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