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71 BANYAN DRIVE , 96720, Hilo, United States of America

Review Score

Based on 2176 reviews

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8.1

Location

9.3

594 reviews

Service

8.1

465 reviews

Room

7.5

787 reviews

Value for money

6.9

285 reviews

Amenities

6.0

175 reviews

Breakfast

5.1

99 reviews

WiFi

5.0

100 reviews

Vibe

4.6

187 reviews

Wellness Area

0.0

10 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.1

"Fantastic service"

Professional service and good reception. Fine restaurant service but inadequate housekeeping.

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7.5

"Great room"

Spacious rooms with okay minibars. Clean rooms with nice beds, lovely balconies and beautiful views. Deficient A/C in poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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6.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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6.0

"Ordinary amenities"

Outdated facilities with a decent entrance area. Great hotel grounds and outdoor sports facilities. Architecture not so nice. Elevator in need of updating.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Perfect airport hotel. Good choice for a city trip.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Great location"

Great location near the airport. Parking is good and affordable. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.0

"Fantastic service"

Service generally professional but some complaints about housekeeping.

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7.4

"Great room"

Spacious and tidy rooms. Awesome balconies and views, and comfortable beds. Rooms are small and with poor maintenance and A/C.

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6.7

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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5.6

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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5.0

"Breakfast is average"

Some complaints about quality and price of breakfast.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

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9.1

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Close to the beach, with great shopping and sightseeing nearby.

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Poor maintenance in rooms and bathrooms.

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7.1

"Best value for money"

Best value for money. Free internet. High priced breakfast.

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6.3

"Food is all right"

Food is all right. Nice menu with delicious desserts.

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6.0

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.2

"Great location"

Great location.

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9.0

"Beautiful beach"

Beautiful beach.

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8.1

"Fantastic service"

Friendly service.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.6

"Food is all right"

Food is all right.

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5.7

"Ordinary amenities"

Ordinary amenities.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great location"

Great location.

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7.7

"Great room"

Great room.

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