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71 BANYAN DRIVE , 96720, Hilo, United States of America

Review Score

Based on 2663 reviews

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8.2

Location

9.2

687 reviews

Service

8.4

559 reviews

Room

8.3

924 reviews

WiFi

7.7

80 reviews

Vibe

5.7

243 reviews

Breakfast

5.4

115 reviews

Wellness Area

1.1

11 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Central location, near good restaurants and bars, and the beach.

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8.4

"Fantastic service"

Service is friendly, with relatively good housekeeping and restaurant service. Room service could have been improved. Recreation staff is nice.

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8.3

"Great room"

Rooms are outdated, though spacious and clean. Rooms are somewhat maintained with great balconies, lovely views and comfortable beds. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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7.7

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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5.7

"Decent vibe"

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel. Perfect airport hotel. Good choice for a city trip.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Great location"

Great location near the airport. Parking is good and affordable. Near downtown with great sightseeing and shopping.

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8.2

"Fantastic service"

Friendly service and great reception.

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7.8

"Great room"

Large rooms with beautiful balconies and charming views. Excellent beds in moderately tidy rooms. Badly reviewed bathrooms and A/C.

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6.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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6.3

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.0

"Ordinary amenities"

Nice hotel grounds and entrance area is alright. Hotel buildings could use some improvement. Elevator in need of updating.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok.

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9.1

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Close to the beach, with great shopping and sightseeing nearby.

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8.0

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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7.9

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are not well rated.

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7.2

"Best value for money"

Best value for money. Free internet.

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6.3

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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6.2

"Regular internet service"

WiFi is good value.

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5.5

"Breakfast is average"

Breakfast is average.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.1

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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7.8

"Great room"

Great rooms, with comfortable beds and lovely views.

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7.8

"Rather comfortable"

Comfortable rooms and beds.

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7.2

"Best value for money"

Best value for money.

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7.0

"Delicious food"

Food is all right.

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5.9

"Regular internet service"

Regular internet service.

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