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126 Banyan Way , 96720, Hilo, United States of America

Review Score

Based on 1490 reviews

heart

8.2

Food

9.3

195 reviews

Service

9.1

479 reviews

Location

9.0

399 reviews

WiFi

9.0

34 reviews

Pool

8.6

67 reviews

Cleanliness

8.6

185 reviews

Breakfast

8.6

95 reviews

Amenities

6.9

209 reviews

Room

6.7

441 reviews

Vibe

6.0

170 reviews

100% Verified Real Reviews

grey circle

9.3

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Restaurant is well-priced with a great menu.

grey circle

9.1

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Recreation staff is ok.

grey circle

9.0

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

grey circle

9.0

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Great pool"

Clean pool area.

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8.6

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

grey circle

8.6

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Great sports facilities and a gorgeous entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem.

grey circle

6.7

"Room is all right"

Small, poorly maintained room but furniture is adequate. Rooms are tidy with excellent beds and great views from the balcony. Rooms are older, with low rated A/C, TV's and kitchenettes. Small but relatively clean bathrooms. Shower can be a problem.

grey circle

6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel. Fine for a budget trip. Perfect airport hotel. Awesome for a beach holiday.

grey circle

9.2

"Delicious food"

Food is great, especially the desserts.

grey circle

9.2

"Great location"

Great location near the airport. Parking is good and affordable.

grey circle

9.1

"Fantastic service"

Friendly service and great reception.

grey circle

8.8

"Great pool"

Great pool.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

8.6

"Clean"

Clean rooms.

grey circle

6.9

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

grey circle

6.0

"Room is all right"

Small, clean, adequate rooms with great beds.

grey circle

5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

9.2

"Delicious food"

Delicious food.

grey circle

9.1

"Great location"

Great location and easy parking.

grey circle

9.1

"Fantastic service"

Friendly service.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Clean"

Clean rooms.

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7.0

"Great amenities"

Good amenities and hotel building is acceptable.

grey circle

5.8

"Room is all right"

Rooms are small, but clean and generally acceptable.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.1

"More comfort would be nice"

Small and uncomfortable rooms.

grey circle

8.9

"Fantastic service"

Friendly service.

grey circle

8.9

"Great location"

Great location.

grey circle

8.8

"Best value for money"

Best value for money.

grey circle

8.7

"Clean"

Clean.

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8.6

"Great pool"

Great pool.

grey circle

6.9

"Ordinary amenities"

Average hotel building.

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6.3

"Room is all right"

Room is all right.

grey circle

5.7

"Decent vibe"

Decent vibe.

grey circle

9.1

"Fantastic service"

Fantastic service.

grey circle

8.8

"Great location"

Great location.

grey circle

6.2

"Room is all right"

Room is all right.

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4.7

"More comfort would be nice"

More comfort would be nice.

Photos from travellers