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126 Banyan Way , 96720, Hilo, United States of America

Review Score

Based on 1407 reviews

heart

8.2

Service

9.4

444 reviews

WiFi

9.2

26 reviews

Food

9.1

193 reviews

Location

9.1

365 reviews

Pool

9.0

63 reviews

Value for money

9.0

153 reviews

Cleanliness

8.9

171 reviews

Breakfast

8.3

84 reviews

Room

7.1

402 reviews

Amenities

7.0

193 reviews

Vibe

6.2

158 reviews

100% Verified Real Reviews

grey circle

9.4

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Recreation staff could be nicer.

grey circle

9.2

"Good internet service"

Good wifi quality. Free internet.

grey circle

9.1

"Delicious food"

Great, affordable dining with great seafood and desserts. Menu is adequate.

grey circle

9.1

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

grey circle

9.0

"Great pool"

Clean pool area.

grey circle

9.0

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

grey circle

8.9

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

grey circle

8.3

"Tasty breakfast"

Great and affordable breakfast.

grey circle

7.1

"Great room"

Tidy rooms with excellent TVs and marvelous views. Lovely beds, but substandard room maintenance with poor A/C. Old, poorly maintained rooms. Average balconies and furniture. Small but relatively clean bathrooms. Shower can be a problem.

grey circle

7.0

"Great amenities"

Good outdoor sports facilities. Outdated facilities, not accessible for those with handicaps. Great hotel grounds with a beautiful entrance area. Elevator in need of updating.

grey circle

6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively stylish. Pleasant entrance area. Perfect airport hotel. Fine for a budget trip. Awesome for a beach holiday.

grey circle

9.4

"Fantastic service"

Friendly service.

grey circle

9.2

"Best value for money"

Best value for money.

grey circle

9.2

"Great location"

Great location near the airport.

grey circle

9.1

"Delicious food"

Food is great, especially the desserts.

grey circle

8.7

"Clean"

Clean rooms.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Great amenities"

Poor hotel buildings, but nice amenities.

grey circle

6.4

"Room is all right"

Tidy rooms with excellent beds.

grey circle

5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

9.5

"Fantastic service"

Friendly service.

grey circle

9.2

"Great location"

Great location and easy parking.

grey circle

9.1

"Delicious food"

Delicious food.

grey circle

8.6

"Clean"

Clean rooms.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.0

"Great amenities"

Great amenities.

grey circle

6.2

"Room is all right"

Rooms are small, but clean and generally acceptable.

grey circle

5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

grey circle

9.5

"Fantastic service"

Friendly service.

grey circle

9.1

"Great location"

Great location.

grey circle

6.6

"Room is all right"

Room is all right.

Photos from travellers