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126 Banyan Way , 96720, Hilo, United States of America

Review Score

Based on 1412 reviews

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8.3

Food

9.3

177 reviews

Service

9.3

446 reviews

Cleanliness

8.9

164 reviews

Location

8.9

407 reviews

Pool

8.5

71 reviews

Breakfast

8.1

91 reviews

Amenities

6.7

192 reviews

WiFi

6.5

38 reviews

Room

6.1

412 reviews

Vibe

4.6

165 reviews

100% Verified Real Reviews

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9.3

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Restaurant is well-priced with a great menu.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great hotel security. Recreation staff could be nicer. Average restaurant service.

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8.9

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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8.9

"Great location"

Great location near the airport. So-so car access and parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

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8.5

"Great pool"

Clean pool area.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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6.7

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Great sports facilities and a gorgeous entrance area. Elevator in need of updating.

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6.5

"Regular internet service"

Average wifi quality. Free internet.

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6.1

"Room is all right"

Rooms are OK, but old and poorly maintained. Great beds in clean rooms, with wonderful views and nice TVs. Rooms are small with poor air conditioning. Small but relatively clean bathrooms. Average minibars and furniture. Shower can be a problem.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Pleasant entrance area. Fine for a budget trip. Good choice for a city trip.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.1

"Delicious food"

Food is great, especially the desserts.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.7

"Great location"

Great location near the airport. So-so car access and parking. Near city centre with great sightseeing and nearby restaurants. Affordable parking.

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8.4

"Great pool"

Great pool.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Elevator in need of updating.

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6.5

"Regular internet service"

Regular internet service.

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5.5

"Room is all right"

Decent, clean rooms with great beds and awesome views. Small rooms with below average bathrooms and poor maintenance.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Delicious food"

Delicious food.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.3

"Great location"

Excellent location close to the beach. Average parking. Good access to airport. Affordable parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Clean"

Clean rooms.

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8.2

"Great pool"

Great pool.

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6.6

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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5.4

"Room is all right"

Tidy rooms with nice views. Small rooms with low rated bathrooms.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.9

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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9.4

"Delicious food"

Delicious food.

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9.2

"Fantastic service"

Friendly service.

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9.0

"Clean"

Clean rooms.

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9.0

"Best value for money"

Best value for money.

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8.9

"Great location"

Great location.

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6.7

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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6.6

"Regular internet service"

Regular internet service.

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6.4

"Room is all right"

Clean, reasonable rooms.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere.

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9.3

"Fantastic service"

Fantastic service.

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8.7

"Great location"

Great location.

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6.0

"Room is all right"

Room is all right.

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4.6

"More comfort would be nice"

More comfort would be nice.

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4.4

"Vibe is not too good"

Vibe is not too good.

Photos from travellers