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126 Banyan Way , 96720, Hilo, United States of America

Review Score

Based on 1559 reviews

heart

8.3

Service

9.5

506 reviews

Food

9.2

206 reviews

Location

8.9

420 reviews

Cleanliness

8.8

191 reviews

Pool

8.7

70 reviews

WiFi

8.4

32 reviews

Breakfast

8.2

95 reviews

Room

7.2

465 reviews

Amenities

7.1

210 reviews

Vibe

6.6

182 reviews

100% Verified Real Reviews

grey circle

9.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great hotel security. Average restaurant service. Recreation staff could be nicer.

grey circle

9.2

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Restaurant is well-priced with a great menu.

grey circle

8.9

"Great location"

Great location near the airport. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Average parking. Convenient car access and well-priced parking.

grey circle

8.8

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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8.7

"Great pool"

Clean pool area.

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8.4

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.2

"Great room"

Clean rooms with lovely views, great beds, yet poor A/C. Small, outdated rooms in need of better maintenance. Small but relatively clean bathrooms. Adequate furniture and TVs. Poorly reviewed kitchenettes and balconies.

grey circle

7.1

"Great amenities"

Great sports facilities and a gorgeous entrance area. Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating. Handicap accessible facilities can be a problem.

grey circle

6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Perfect airport hotel. Fine for a budget trip. Awesome for a beach holiday.

grey circle

9.3

"Fantastic service"

Friendly service and great reception.

grey circle

9.2

"Delicious food"

Food is great, especially the desserts.

grey circle

9.0

"Great location"

Great location near the airport. Average parking. Good restaurants & bars in the area. Affordable parking.

grey circle

8.7

"Great pool"

Great pool.

grey circle

8.7

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

6.8

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

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6.4

"Room is all right"

Guests complained about the bathrooms and room sizes. Clean rooms with wonderful beds and stunning views.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

9.3

"Fantastic service"

Friendly service and great reception.

grey circle

9.2

"Delicious food"

Delicious food.

grey circle

9.1

"Great location"

Excellent location close to the beach. Decent parking, near the airport.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Clean"

Clean rooms.

grey circle

8.3

"Great pool"

Great pool.

grey circle

7.0

"Great amenities"

Great grounds and decent buildings.

grey circle

6.1

"Room is all right"

Small, clean, decent rooms, but bathrooms could use work.

grey circle

5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

9.3

"Fantastic service"

Friendly service.

grey circle

8.9

"Great location"

Great location.

grey circle

8.9

"Best value for money"

Best value for money.

grey circle

8.9

"Clean"

Clean rooms.

grey circle

8.7

"Great pool"

Great pool.

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7.3

"Good internet service"

Good internet service.

grey circle

6.9

"Ordinary amenities"

Average hotel building.

grey circle

6.8

"Room is all right"

Clean, reasonable rooms.

grey circle

6.1

"Decent vibe"

Decent vibe.

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9.4

"Fantastic service"

Fantastic service.

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8.7

"Great location"

Great location.

grey circle

6.4

"Room is all right"

Room is all right.

grey circle

5.8

"Comfortable"

Comfortable.

grey circle

5.5

"Decent vibe"

Decent vibe.

Photos from travellers