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Al Sarooj District , Al Ain, United Arab Emirates

Review Score

Based on 2993 reviews

heart

7.9

Service

8.3

377 reviews

Pool

8.2

143 reviews

Breakfast

8.1

125 reviews

Bar and Beverages

7.9

7 reviews

WiFi

7.7

27 reviews

Location

7.4

137 reviews

Amenities

6.2

145 reviews

Room

5.3

343 reviews

Value for money

4.8

106 reviews

Comfort

4.8

145 reviews

Cleanliness

4.4

76 reviews

Vibe

3.8

152 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Friendly service and good reception. Room service could have been improved. Recreation staff is nice. Great concierge service.

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8.2

"Great pool"

Great but poorly cleaned pool.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Bar is awesome"

Bar is awesome.

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7.7

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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7.4

"Great location"

Great location with excellent sightseeing. Easy car access but inadequate parking.

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6.2

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Great hotel grounds and outdoor sports facilities. Nice kids facilities.

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5.3

"Room is all right"

Great beds in okay rooms. Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better. Free internet. Pricey breakfast and dining.

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4.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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4.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Luxury hotel. Good choice for a city trip. Awesome for families.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great pool"

Great pool.

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7.6

"Great location"

Great location.

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6.0

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.7

"Value for money could be better"

Value for money could be better.

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4.5

"More comfort would be nice"

Noisy room lacking in comfort.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Room needs to be improved"

Poorly cleaned rooms and unsightly furniture. Old, poorly maintained rooms.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Great pool"

Great pool.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Great location.

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6.3

"Regular internet service"

Regular internet service.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor maintenance and small rooms and bathrooms.

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4.9

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Fantastic service"

Friendly service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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4.4

"Room needs to be improved"

Room needs to be improved.

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4.2

"Value for money could be better"

Value for money could be better.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers