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Hotel - Review and Rate

Review Score
Based on 2903 hotel reviews

heart_hoteldetailed

8.4

Location

8.8

Amenities

7.8

Service

7.6

Breakfast

7.0

Room

6.9

WiFi

5.9

Comfort

5.6

Value

4.8

HILTON BALTIMORE

HILTON BALTIMORE

401 WEST PRATT STREET, 21201, Baltimore, United States of America

Rating: 8.4 out of 10 (2903 Reviews)

100% Verified Real Reviews

8.8

Great location

  • Great location.
  • Great sightseeing, restaurants and shopping nearby.
  • Accessible by car, but parking is costly.
  • Close to business sites.

7.8

Great amenities

  • Great outdoor sports facilities and impressive hotel buildings.
  • Great conference area and nice entrance area.
  • Elevator in need of updating.
  • Beautiful architecture.

7.6

Fantastic service

  • Service is acceptably professional but very friendly, with decent reception and housekeeping.
  • Poorly managed with subpar restaurant service.
  • Room service could have been improved.
  • Valet service is ok.
  • Great concierge service.
  • Booking process is sufficient.
  • Bar service is acceptable.
  • Recreation staff is nice.

7.0

Tasty breakfast

  • Decent and moderately priced breakfast.

6.9

Room is all right

  • Okay beds and somewhat clean, big rooms with excellent views.
  • Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.
  • Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.
  • Shower can be a problem.

5.9

Regular internet service

  • WiFi is decent and okay-priced.
  • Wifi quality could be improved.

5.6

Comfortable

  • Large rooms with average comfort and standard beds.
  • Deficient A/C and too noisy rooms.

4.8

Value for money could be better

  • Value for money could be better.
  • Acceptable breakfast prices.
  • Food is a bit overpriced.
  • Internet is affordable.

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Hotel:

HILTON BALTIMORE