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34 The Esplanade Cairns Queensland, 4870, Cairns, Australia

Review Score

Based on 1084 reviews

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8.1

Location

9.2

321 reviews

Service

8.2

347 reviews

Wellness Area

7.9

31 reviews

Bar and Beverages

7.1

19 reviews

Breakfast

6.9

130 reviews

Comfort

5.8

146 reviews

Room

5.8

398 reviews

WiFi

4.5

58 reviews

Vibe

4.2

105 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is a hassle. Standard parking prices.

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8.2

"Fantastic service"

Staff is very friendly with excellent reception, wait staff, and housekeeping. Room service could have been improved. Management is acceptable. Great concierge service.

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7.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.8

"Room is all right"

Acceptable beds, balconies, and cleanliness. Okay-sized rooms with good views. Guests complain about bathrooms, minibars, and general room maintenance. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxury hotel. Good for business people. Awesome for families.

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9.1

"Great location"

Great location. Near to downtown with good options for sightseeing. Parking is rare. Standard parking prices.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Standard bar"

Standard bar.

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6.6

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.7

"Comfortable"

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

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5.5

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Guests complain about bathrooms, minibars, and general room maintenance. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Outdated rooms and bathrooms not up to standard.

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5.2

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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6.8

"Food is all right"

Food is all right.

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5.7

"Comfortable"

Beds are decent and generally comfortable.

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5.6

"Room is all right"

Average rooms with standard beds.

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4.0

"Vibe is not too good"

Vibe is not too good.

Photos from travellers