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Holland Park Avenue 179-199, W11 4UL, London, United Kingdom

Review Score

Based on 5428 reviews

heart

7.5

Location

9.4

1120 reviews

Breakfast

8.9

810 reviews

Service

8.1

1255 reviews

WiFi

5.2

164 reviews

Value for money

4.6

415 reviews

Cleanliness

4.3

444 reviews

Vibe

4.2

465 reviews

Room

4.2

1773 reviews

Comfort

3.5

1064 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Close to public transport and the train. Accessible by car, but parking is costly.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service could have been improved. Booking process should be better organized.

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5.2

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Hotel is relatively luxurious. Good for traveling with friends. Luxury hotel. Good choice for a city trip.

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4.2

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.3

"Great location"

Great location. Close to public transport and the train. Reasonably central, close to shopping, restaurants, and bars. Pricey, inconvenient parking.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service. Room service is average.

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4.5

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.5

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

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3.7

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Great location"

Great location near shopping and public transport.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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5.0

"Fairly good value for money"

Value for money could be better. Relatively high internet cost.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.5

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated rooms with poor furniture and small bathrooms.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location near shopping and public transport.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service, and reception was okay.

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4.6

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated rooms with poor furniture and small bathrooms.

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3.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Fantastic service.

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4.8

"Value for money could be better"

Value for money could be better.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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3.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

Photos from travellers