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Holland Park Avenue 179-199, W11 4UL, London, United Kingdom

Review Score

Based on 5881 reviews

heart

7.5

Location

9.5

1248 reviews

Breakfast

8.8

935 reviews

Service

8.2

1428 reviews

WiFi

5.6

192 reviews

Value for money

4.9

497 reviews

Cleanliness

4.6

494 reviews

Amenities

4.5

419 reviews

Vibe

4.3

498 reviews

Room

4.2

1979 reviews

Comfort

3.5

1205 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near to the city centre with good shopping options nearby. Close to public transport and the train. Accessible by car, but parking is costly.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process should be better organized.

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5.6

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dining area is relatively clean.

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4.5

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Entrance area is ok. Good meeting & event facilities. Architecture not so nice. Elevator in need of updating.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel. Good for traveling with friends. Luxury hotel. Good choice for a city trip.

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4.2

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Smaller, old rooms, and poor TV's and minibars. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Shower can be a problem. No view and poor quality kitchenette.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.6

"Great location"

Great location. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is costly.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Fantastic service"

Service is professional and friendly. Fine restaurant service but inadequate housekeeping. Great concierge service. Room service is average.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.1

"Amenities are not the best"

Generally old facilities, although conference area was good. Entrance area is ok.

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4.0

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.2

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Professional service and acceptable reception, but less impressive housekeeping. Great concierge service.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Internet is affordable.

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5.2

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Old rooms could use maintenance, with small bathrooms. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Shower can be a problem.

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4.0

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Great location"

Great location near shopping and public transport.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.0

"Fairly good value for money"

Value for money could be better. Internet is affordable.

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4.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Outdated rooms with poor furniture and small bathrooms. Average beds.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Fantastic service.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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3.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

Photos from travellers