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Holland Park Avenue 179-199, W11 4UL, London, United Kingdom

Review Score

Based on 5728 reviews

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7.6

Location

9.4

1278 reviews

Breakfast

8.8

1001 reviews

Service

8.3

1517 reviews

Cleanliness

5.0

517 reviews

Value for money

4.7

534 reviews

Comfort

3.9

1195 reviews

Room

3.7

1976 reviews

Vibe

3.3

479 reviews

WiFi

3.2

231 reviews

Wellness Area

2.7

39 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Fantastic service"

Bar service and housekeeping generally good and friendly. Decent management, reception, and restaurant service. Room service is average. Booking process should be better organized.

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5.0

"Quite clean"

Moderately clean hotel facilities. Rooms, bathrooms and dining area all need more cleaning.

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4.7

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.7

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with complaints about furnishing, views, and A/C. Mediocre beds and TVs. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel. Good for traveling with friends. Luxury hotel.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.8

"Fantastic service"

Service is friendly, but so-so housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.6

"Amenities are not the best"

Facilities in need of refurbishment. Great conference area and nice entrance area. Architecture not so nice.

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4.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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3.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.5

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. Poorly maintained rooms with complaints about furnishing, views, and A/C. Shower can be a problem.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Luxurious Hotel.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service.

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5.2

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.4

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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4.1

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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9.3

"Great location"

Great location near shopping and public transport. Parking is rare.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.0

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Average beds. Shower can be a problem.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location near shopping and public transport.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Fantastic service.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Vibe is not too good"

Vibe is not too good.

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3.5

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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3.2

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

Photos from travellers