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179-199 Holland Park Avenue , W11 4UL, London (England), United Kingdom

Review Score

Based on 5095 reviews

heart

7.5

Location

9.5

1005 reviews

Breakfast

8.8

718 reviews

Service

8.1

1116 reviews

WiFi

5.9

120 reviews

Value for money

4.6

362 reviews

Amenities

4.2

369 reviews

Vibe

4.2

446 reviews

Room

4.2

1614 reviews

Cleanliness

3.9

426 reviews

Comfort

3.6

965 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Fantastic service"

Great, professional bar service. Service at reception and in restaurant are okay. Housekeeping and management are lacking. Great concierge service. Room service could have been improved. Booking process should be better organized.

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5.9

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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4.2

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Good meeting & event facilities. Architecture not so nice. Elevator in need of updating. Handicap accessible facilities are all right.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good for traveling with friends. Luxury hotel. Good choice for a city trip.

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4.2

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Small, old rooms with no views, and some complaints about A/C. Small rooms and poorly cleaned bathrooms. Beds and kitchenettes are so-so. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.2

"Great location"

Great location near shopping and public transport.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Average reception, but good overall service.

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4.6

"Value for money could be better"

Value for money could be better.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated rooms with poor furniture and small bathrooms. Shower can be a problem.

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3.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.4

"Great location"

Great location near shopping and public transport.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Value for money could be better"

Value for money could be better.

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4.4

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location near shopping and public transport.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Fantastic service.

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4.7

"Value for money could be better"

Value for money could be better.

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3.5

"Room needs to be improved"

Poorly-maintained, small rooms with mediocre bathrooms and beds.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.5

"Great location"

Great location.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service.

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4.7

"Value for money could be better"

Value for money could be better.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Room needs to be improved"

Poorly-maintained, small rooms with mediocre bathrooms and beds.

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3.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers