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Hilton Nairobi

  • hotel stars
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Mama Ngina St , 00100, Nairobi, Kenya

Review score

Based on 664 hotel review

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7.8

Pool

10.0

11 reviews

Service

8.5

100 reviews

Location

8.5

59 reviews

Breakfast

6.8

16 reviews

Food

6.4

46 reviews

Amenities

4.2

32 reviews

Comfort

3.9

35 reviews

WiFi

3.9

17 reviews

Vibe

3.5

55 reviews

Room

3.3

78 reviews

Value for money

3.0

42 reviews

Cleanliness

2.8

11 reviews

100% Verified Real Reviews

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10.0

"Great pool"

Great pool.

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8.5

"Fantastic service"

Adequately professional and very friendly service with good reception. Great hotel security.

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8.5

"Great location"

Great location near lots of shopping.

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6.8

"Breakfast is average"

Breakfast is average.

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6.4

"Food is all right"

Decent food and menu.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment.

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3.9

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good choice for a city trip. Good for business people. Suitable for solo travelers.

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3.3

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Outdated, badly maintained rooms with poor furniture. Excellent beds and great views. Shower can be a problem.

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3.0

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.6

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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5.9

"Food is all right"

Food is all right.

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4.2

"WiFi system needs upgrading"

WiFi system needs upgrading.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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4.0

"More comfort would be nice"

The beds are great, but otherwise not very comfortable.

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3.1

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Comfortable beds.

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3.0

"Value for money could be better"

Value for money could be better.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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6.2

"Food is all right"

Food is all right.

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3.8

"Room needs to be improved"

Room needs to be improved.

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3.6

"Vibe is not too good"

Vibe is not too good.

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2.8

"Value for money could be better"

Value for money could be better.

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8.7

"Fantastic service"

Friendly service.

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8.7

"Great location"

Great location.

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6.4

"Food is all right"

Food is all right.

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3.3

"Room needs to be improved"

Room needs to be improved.

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8.5

"Great location"

Great location.

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3.2

"Room needs to be improved"

Room needs to be improved.