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Azahigashiyama , 048-1592, Abuta-cho, Japan

Review Score

Based on 1529 reviews

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8.1

Location

7.5

251 reviews

Breakfast

7.3

115 reviews

Service

7.3

402 reviews

Room

6.6

461 reviews

Food

6.4

233 reviews

Vibe

5.8

152 reviews

Comfort

5.7

134 reviews

Value for money

4.9

165 reviews

Cleanliness

4.1

89 reviews

WiFi

3.1

16 reviews

Pool

2.1

10 reviews

100% Verified Real Reviews

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7.5

"Great location"

Good location, close to public transport. Winter sports facilities are close. Not many options for shopping. Accessibility by car can be a challenge. City centre is hard to reach.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Restaurant service is friendly and professional. Reception and management are fine, but housekeeping is below average. Good shuttle service. Booking process is sufficient. Recreation staff is nice. Great concierge service.

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6.6

"Room is all right"

Excellent views from decently sized rooms with okay beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms.

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6.4

"Food is all right"

Okay dining experience, with a decent but expensive menu in the restaurant. Vegetables are average. Nice lamb dishes.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Good for traveling with friends. Great for a wellness holiday. Luxury hotel.

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5.7

"Comfortable"

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

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4.9

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.1

"Pool should be renewed"

Pool should be renewed.

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7.6

"Great location"

Good location, but hard to reach by car. Winter sports facilities are close. Not many options for shopping.

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7.0

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Good shuttle service. Recreation staff is nice.

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6.9

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Reasonably-sized, old rooms with poor furniture but ok beds. Poorly cleaned and maintained rooms and poor bathrooms, but great views.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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6.0

"Food is all right"

Food and menu is typical, but quite expensive.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great location"

Great location. Not many options for shopping. Winter sports facilities are close.

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6.5

"Room is all right"

Okay-sized rooms with good views. Older, poorly cleaned and maintained rooms and bathrooms.

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6.5

"Food is all right"

Reasonable dining experience and good menu, but somewhat expensive.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.0

"Fairly good value for money"

Value for money could be better. Food is a bit overpriced.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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7.6

"Great location"

Great location.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Service is professional and friendly.

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7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.2

"Food is all right"

Food is all right.

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6.0

"Room is all right"

Rooms are alright, with great views, but poorly rated bathrooms.

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5.5

"Comfortable"

Comfortable.

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4.8

"Value for money could be better"

Value for money could be better.

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