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Umeda 8-8 1-chom, 530-0001, Osaka-shi, Japan

Review Score

Based on 4417 reviews

heart

8.6

Location

9.7

1293 reviews

Service

7.9

862 reviews

Room

7.0

956 reviews

Breakfast

6.8

244 reviews

Value for money

5.4

217 reviews

WiFi

3.4

80 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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7.9

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Great concierge service. Room service is perfect. Booking process is sufficient.

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7.0

"Great room"

Acceptably maintained rooms with okay furniture. Fantastic views with great beds and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Subpar TV's and kitchenettes.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Normally priced food.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Near public transport, airport, and train station.

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8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Great concierge service.

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6.6

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Rooms moderately large and new with excellent views. Bathroom could be bigger. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location with good access by car. Close to shopping and the train.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.9

"Room is all right"

Fairly clean rooms, but inadequate bathrooms. Amply-sized rooms with excellent beds and superb views.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.7

"Breakfast is average"

Breakfast is average.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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6.3

"Ordinary amenities"

Average hotel building.

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5.4

"Fairly good value for money"

Fairly good value for money.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location, with good shopping nearby and easy access by car.

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7.1

"Fantastic service"

Professional service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Average sized rooms.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Great room"

Lovely rooms with pleasant views.

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6.6

"Breakfast is average"

Breakfast is average.

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6.4

"Decent vibe"

Decent vibe.

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5.4

"Fairly good value for money"

Fairly good value for money.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers