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Ofarrell St 333, 94102, San Francisco, United States of America

Review Score

Based on 9440 reviews

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8.1

Bar and Beverages

8.8

186 reviews

Location

8.5

2164 reviews

Wellness Area

8.4

91 reviews

Cleanliness

7.2

654 reviews

Pool

7.2

99 reviews

Room

6.9

2547 reviews

Service

6.6

1650 reviews

Food

6.4

309 reviews

Vibe

6.2

642 reviews

Amenities

6.1

682 reviews

WiFi

5.7

241 reviews

Comfort

5.3

1129 reviews

Breakfast

5.1

310 reviews

Value for money

2.9

944 reviews

100% Verified Real Reviews

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.5

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station.

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8.4

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities.

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7.2

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom needs cleaning.

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7.2

"Great pool"

Great pool.

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6.9

"Room is all right"

Decent, but small and outdated, rooms, and badly reviewed minibars. Clean rooms, with standard beds, but impressive views and balconies. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.

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6.6

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Friendly bar staff, but poorly rated management. Reception should be more attentive. Room service could have been improved. Great concierge service. Hotel security can be an issue. Booking process should be better organized. Recreation staff is nice. Valet service could be better. Shuttle service can be an issue. Average tour guide.

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6.4

"Food is all right"

Reasonable dining experience with lovely desserts. Food is pricey and snacks are subpar. Menu and side dishes are decent. Untasty beef dishes & steak.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Relatively friendly Atmosphere. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Good choice for a city trip.

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6.1

"Ordinary amenities"

Hotel building and grounds are alright. Outdated facilities with a decent entrance area. Adequate meeting & event facilities. Elevator in need of updating. Architecture not so nice.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.3

"Comfortable"

Beds are decent and generally comfortable. Complaints about size and noisiness in rooms and bathrooms.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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2.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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8.5

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.

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7.2

"Great pool"

Great pool.

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6.8

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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6.5

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Outdated rooms with poor furniture and small bathrooms. Poorly-maintained rooms with subpar kitchenettes.

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6.2

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.8

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.1

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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6.4

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar. Room service could have been improved.

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6.4

"Food is all right"

Food is all right.

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6.1

"Room is all right"

Decent rooms with passable beds, but badly kept up. Outdated rooms with poor furniture and small bathrooms. Views are great and rooms are clean. Shower can be a problem.

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5.9

"Ordinary amenities"

Okay buildings and entrance area.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Relatively friendly Atmosphere. Hotel is relatively stylish.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Complaints about size and noisiness in rooms and bathrooms.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Value for money could be better"

Value for money could be better. Internet is affordable. High priced breakfast.

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9.0

"Bar is awesome"

Bar is awesome.

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8.8

"Great location"

Great location with good access by car.

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7.0

"Clean"

Clean rooms.

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6.9

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.2

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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6.2

"Ordinary amenities"

Average hotel building.

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5.8

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.5

"Service is adequate"

Friendly, acceptably professional service.

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6.4

"Room is all right"

Small and somewhat poorly cleaned rooms.

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6.4

"Food is all right"

Food is all right.

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5.9

"Ordinary amenities"

Average hotel building.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.9

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.0

"Value for money could be better"

Value for money could be better.

Photos from travellers