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333 O*Farrell Street , 94102, San Francisco (California), United States of America

Review Score

Based on 9889 reviews

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8.1

Wellness Area

8.6

91 reviews

Bar and Beverages

8.6

198 reviews

Location

8.6

2254 reviews

Pool

7.9

110 reviews

Cleanliness

7.2

674 reviews

Room

7.1

2598 reviews

Service

6.7

1686 reviews

Amenities

6.4

707 reviews

Vibe

6.4

676 reviews

Food

6.4

318 reviews

WiFi

5.9

234 reviews

Breakfast

5.5

324 reviews

Comfort

5.3

1149 reviews

Value for money

3.2

945 reviews

100% Verified Real Reviews

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8.6

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to the train station and the airport.

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7.9

"Great pool"

Great pool.

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7.2

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom needs cleaning.

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7.1

"Great room"

Clean rooms with nice beds, lovely balconies and beautiful views. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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6.7

"Service is adequate"

So-so management, housekeeping, and service professionalism. Reception and restaurant service are not great, but is friendly. Room service could have been improved. Great concierge service. Hotel security can be an issue. Booking process should be better organized. Recreation staff is nice. Good bar service. Shuttle service can be an issue.

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6.4

"Ordinary amenities"

Buildings are fine with old facilities and great terraces. Decent hotel grounds and entrance area. Adequate meeting & event facilities. Elevator is ok. Architecture not so nice.

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6.4

"Decent vibe"

Decent vibe. Entrance area is ok. Hotel could use some updating. Relatively friendly Atmosphere. Hotel is relatively stylish. Good for business people. Good choice for a city trip.

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6.4

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Snacks are ok. Untasty beef dishes & steak.

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5.9

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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3.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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8.8

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping.

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7.8

"Great pool"

Great pool.

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6.7

"Room is all right"

Decent, clean rooms with great beds and awesome views. Outdated rooms with poor furniture and small bathrooms. Poorly-maintained rooms with subpar kitchenettes.

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6.6

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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6.1

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.8

"Room is all right"

Decent, clean rooms with great beds and awesome views. Small rooms and bathrooms with poor maintenance.

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6.6

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking. Room service could have been improved.

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6.2

"Food is all right"

Food is all right.

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6.1

"Ordinary amenities"

Okay buildings and entrance area.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Relatively friendly Atmosphere.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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4.2

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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8.5

"Great location"

Great location near lots of shopping.

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7.3

"Fantastic service"

Friendly service, and reception was okay.

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6.5

"Room is all right"

Great beds in clean and decently sized rooms. Outdated rooms and bathrooms not up to standard.

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6.4

"Ordinary amenities"

Okay buildings and entrance area.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Decent vibe"

Decent vibe. Entrance area is ok. Hotel could use some updating.

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5.6

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.1

"Great location"

Great location. Good shopping and sightseeing.

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7.0

"Fantastic service"

Friendly, acceptably professional service.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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6.6

"Food is all right"

Food is all right.

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6.5

"Room is all right"

Fine room size and cleanliness.

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6.4

"Ordinary amenities"

Average hotel building.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.4

"Breakfast is average"

Breakfast is average.

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5.4

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms.

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3.1

"Value for money could be better"

Value for money could be better.

Photos from travellers