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Orchid Ave 3-35, 4217, Surfers Paradise, Australia

Review Score

Based on 2094 reviews

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8.1

Location

8.9

512 reviews

Service

7.3

527 reviews

Breakfast

6.5

86 reviews

Room

5.8

758 reviews

Pool

5.1

76 reviews

Value for money

4.9

161 reviews

WiFi

4.4

48 reviews

Wellness Area

4.3

28 reviews

Cleanliness

3.9

195 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

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7.3

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception. Great laundry service and all-around professional staff. Housekeeping and management are lacking. Room service could have been improved. Concierge service is average. Recreation staff is nice. Booking process is sufficient.

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6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.8

"Room is all right"

Room is acceptably new, and beds are so-so. Large rooms with great views and nice kitchenettes. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.1

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Food is a bit overpriced. Fair breakfast prices.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.3

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Good fitness area.

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3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.4

"Breakfast is average"

Breakfast is average.

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6.2

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

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5.8

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Good meeting & event facilities.

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5.4

"Room is all right"

Relatively new rooms. Large rooms with good kitchenettes, great views, and comfortable beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.1

"Ordinary pool"

Ordinary pool.

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5.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.1

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.6

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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7.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Modern Hotel.

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6.9

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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6.6

"Room is all right"

Mostly alright rooms with OK beds, but some cleanliness issues. Large rooms with great views and nice kitchenettes. Subpar furniture and balconies. Spacious bathroom.

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6.5

"Breakfast is average"

Breakfast is average.

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5.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.9

"Pool should be renewed"

Pool should be renewed.

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4.1

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.9

"Food is all right"

Food is all right.

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6.6

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Rooms are acceptable but need cleaning. Guests complained about minibars and bathrooms. Comfortable beds in spacious rooms.

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4.7

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.4

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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5.7

"Room is all right"

Room is all right.

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