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Hilton Surfers Paradise

  • hotel stars
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Orchid Ave 3-35, 4217, Surfers Paradise, Australia

Review score

Based on 1387 hotel review

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7.8

Location

8.6

312 reviews

Service

7.3

329 reviews

Breakfast

6.8

81 reviews

Pool

5.7

55 reviews

Room

5.6

507 reviews

Comfort

5.4

266 reviews

Value for money

5.3

109 reviews

Amenities

5.1

161 reviews

WiFi

4.8

44 reviews

Cleanliness

3.8

164 reviews

100% Verified Real Reviews

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8.6

"Great location"

Good location, close to public transport. Central location, near good restaurants and bars, and the beach. Pricey, inconvenient parking. Reasonably accessible by car.

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7.3

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Room service could have been improved. Concierge service is average. Smooth booking process.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.7

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.6

"Room is all right"

Modern, average sized rooms, with okay beds, and great views. Complaints about cleanliness, maintenance, and TVs. Bathrooms are large but with substandard cleaning. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Adequate balcony. Shower was ok.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Fair breakfast prices. Normally priced food.

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5.1

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Facilities are modern with a lovely conference area. Elevator in need of updating. Beautiful architecture.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.3

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars.

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7.5

"Fantastic service"

Welcoming service and reception and housekeeping are alright.

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6.3

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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5.6

"Ordinary pool"

Ordinary pool.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.3

"Room is all right"

Average sized rooms with great views and comfortable beds. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Poorly rated A/C, minibars, and furniture. Shower was ok. Adequate balcony.

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5.1

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Good meeting & event facilities. Elevator in need of updating.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.9

"Great location"

Great location. Great shopping and the beach nearby.

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7.1

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.5

"Room is all right"

Excellent views from decently sized rooms with okay beds. Poorly cleaned rooms and unsightly furniture.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Ordinary amenities"

Average hotel building.

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4.7

"WiFi system needs upgrading"

WiFi isn't great although it's reasonably priced.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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6.9

"Food is all right"

Food is all right.

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6.9

"Breakfast is average"

Breakfast is average.

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6.3

"Decent vibe"

Decent vibe. Modern Hotel.

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5.5

"Room is all right"

Average-sized rooms with alright beds. Guests complained about minibars and bathrooms. Rooms could be cleaner.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.3

"Ordinary amenities"

Average hotel building.

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5.0

"Regular internet service"

WiFi is decent and okay-priced.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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