cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Orchid Ave 3-35, 4217, Surfers Paradise, Australia

Review Score

Based on 2128 reviews

heart

8.0

Location

8.9

499 reviews

Breakfast

7.1

85 reviews

Service

7.1

514 reviews

Room

5.9

758 reviews

Pool

5.8

67 reviews

Amenities

5.5

222 reviews

Value for money

4.8

154 reviews

WiFi

4.3

47 reviews

Cleanliness

3.9

197 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

grey circle

7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.1

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Reception and housekeeping are average, but management is not great. Great laundry service and all-around professional staff. Room service could have been improved. Smooth booking process. Concierge service is average.

grey circle

5.9

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with nice views and OK beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

grey circle

5.8

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

grey circle

5.5

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Facilities are modern with a lovely conference area. Elevator in need of updating. Unspectacular architecture.

grey circle

4.8

"Value for money could be better"

Value for money could be better. Internet is affordable. Food is a bit overpriced. Acceptable breakfast prices.

grey circle

4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

grey circle

8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

grey circle

7.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service could have been improved.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

6.1

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

grey circle

5.8

"Ordinary pool"

Ordinary pool.

grey circle

5.3

"Room is all right"

Average kitchenette, in moderately new rooms. Amply-sized rooms with excellent beds and superb views. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Below average furnishing, balconies, and A/C. Shower can be a problem.

grey circle

5.2

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Good meeting & event facilities.

grey circle

4.9

"Value for money could be better"

Value for money could be better. Internet is affordable.

grey circle

4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

9.6

"Great location"

Good location, close to public transport. Great shopping and the beach nearby. Easy car access but inadequate parking.

grey circle

7.2

"Great room"

Spacious rooms with excellent views. Rooms could be cleaner. The bathrooms are large but otherwise not very highly rated. Subpar furniture and balconies. Beds and kitchenettes are so-so.

grey circle

7.0

"Fantastic service"

Service is friendly and professional but overall average. Decent reception and housekeeping.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

4.7

"Value for money could be better"

Value for money could be better. Internet is affordable.

grey circle

4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

grey circle

3.8

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

9.0

"Great location"

Great location.

grey circle

7.3

"Fantastic service"

Friendly service.

grey circle

7.2

"Tasty breakfast"

Tasty breakfast.

grey circle

6.6

"Decent vibe"

Decent vibe.

grey circle

6.4

"Food is all right"

Food is all right.

grey circle

5.6

"Ordinary amenities"

Average hotel building.

grey circle

5.5

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

grey circle

4.7

"Value for money could be better"

Value for money could be better.

grey circle

4.5

"Complaints about WiFi"

Complaints about WiFi.

grey circle

4.2

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

8.7

"Great location"

Great location.

Upload your photos

Browse Hilton Surfers Paradise traveller photo gallery

Photos from travellers