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Orchid Ave 3-35, 4217, Surfers Paradise, Australia

Review Score

Based on 1798 reviews

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7.9

Location

8.5

317 reviews

Service

7.3

339 reviews

Breakfast

7.1

79 reviews

Room

5.7

513 reviews

Wellness Area

5.4

24 reviews

Pool

5.4

60 reviews

Amenities

5.3

162 reviews

WiFi

5.0

43 reviews

Value for money

4.9

114 reviews

Cleanliness

4.0

161 reviews

100% Verified Real Reviews

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8.5

"Great location"

Good location, close to public transport. Central location, near good restaurants and bars, and the beach. Pricey, inconvenient parking.

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7.3

"Fantastic service"

Restaurant service is friendly and professional. Reception and housekeeping are average, but management is not great. Room service could have been improved. Concierge service is average. Booking process is sufficient. Recreation staff is nice.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Room is all right"

Kitchenette and room size alright but rooms lacking maintenance. Poor TV's and furniture, and inadequate room cleanliness. Beds and balcony are alright. Bathrooms are large but with substandard cleaning. Modern rooms with excellent views. Minibar can be a problem. Shower was ok.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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5.4

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Facilities are modern with a lovely conference area. Elevator in need of updating. Unspectacular architecture.

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5.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Normally priced food. Fair breakfast prices.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.8

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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5.4

"Ordinary pool"

Ordinary pool.

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5.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Good meeting & event facilities.

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5.3

"Room is all right"

Great balconies and views, okay-size rooms. Poorly-maintained and cleaned rooms with decent beds. Bathrooms are large but with substandard cleaning. Poorly rated A/C, minibars, and furniture. Shower was ok.

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5.0

"Fairly good value for money"

Value for money could be better. Internet is affordable.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.7

"Great location"

Great location near lots of shopping.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Friendly service.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.4

"Room is all right"

Decent bathrooms and beds in average sized rooms. Poorly cleaned rooms with uncomfortable furniture. Great view.

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5.3

"Ordinary amenities"

Average hotel building.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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8.5

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.6

"Decent vibe"

Decent vibe. Modern Hotel.

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6.4

"Food is all right"

Food is all right.

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5.5

"Room is all right"

Decent bathrooms and beds in average sized rooms. Rooms could be cleaner. Minibar can be a problem.

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5.5

"Ordinary amenities"

Average hotel building.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.0

"Regular internet service"

WiFi is decent and okay-priced.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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