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Orchid Ave 6, 4217, Surfers Paradise, Australia

Review Score

Based on 2130 reviews

heart

8.0

Location

8.9

484 reviews

Breakfast

7.2

81 reviews

Service

7.0

497 reviews

Room

5.9

739 reviews

Pool

5.3

72 reviews

Amenities

5.2

222 reviews

Value for money

5.1

148 reviews

Wellness Area

5.0

27 reviews

WiFi

4.3

46 reviews

Cleanliness

4.1

188 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Standard service overall, though very professional, and OK reception. Generally friendly service, with decent bar service and excellent restaurant service. Housekeeping and management are lacking. Room service could have been improved. Booking process is sufficient. Concierge service is average.

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5.9

"Room is all right"

Room is acceptably new, and beds are so-so. Large rooms with great views and nice kitchenettes. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.3

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.2

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Facilities are modern with a lovely conference area. Elevator in need of updating. Unspectacular architecture.

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5.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Normally priced food.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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7.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.9

"Breakfast is average"

Breakfast is average.

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6.1

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

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5.5

"Room is all right"

Relatively new rooms. Large rooms with good kitchenettes, great views, and comfortable beds. Rooms need more cleaning and maintenance, with poorly rated minibars. The bathrooms are large but otherwise not very highly rated. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Ordinary pool"

Ordinary pool.

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5.0

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Good meeting & event facilities.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.4

"Great location"

Good location, close to public transport. Great shopping and the beach nearby. Easy car access but inadequate parking.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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6.6

"Room is all right"

Decent beds and rooms, great views. Large rooms with nice kitchenettes. Guests complained about bathrooms and general cleanliness of the rooms. Subpar furniture and balconies.

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5.6

"Ordinary amenities"

Average hotel building.

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5.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly service.

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6.6

"Food is all right"

Food is all right.

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6.4

"Decent vibe"

Decent vibe.

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5.8

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Guests complained about bathrooms and general cleanliness of the rooms.

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5.4

"Ordinary amenities"

Average hotel building.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location.

Photos from travellers