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Orchid Ave 6, 4217, Surfers Paradise, Australia

Review Score

Based on 2089 reviews

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8.1

Location

8.9

502 reviews

Service

7.2

517 reviews

Breakfast

6.7

82 reviews

Amenities

5.7

220 reviews

Room

5.7

754 reviews

Value for money

5.1

152 reviews

Wellness Area

5.1

26 reviews

Pool

4.9

68 reviews

WiFi

4.4

50 reviews

Cleanliness

3.5

197 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

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7.2

"Fantastic service"

Friendly service, especially in the restaurant. Reception and housekeeping are average, but management is not great. Great laundry service and all-around professional staff. Room service could have been improved. Recreation staff is nice. Concierge service is average.

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6.7

"Breakfast is average"

Breakfast is average.

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5.7

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Facilities are modern with a lovely conference area. Elevator in need of updating. Unspectacular architecture.

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5.7

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with nice views and OK beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Food is a bit overpriced.

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5.1

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna not so nice.

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4.9

"Pool should be renewed"

Pool in need of cleaning.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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7.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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6.1

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

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5.4

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Good meeting & event facilities.

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5.3

"Room is all right"

Average kitchenette, in moderately new rooms. Amply-sized rooms with excellent beds and superb views. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.0

"Ordinary pool"

Pool should be renewed.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location. Great shopping and the beach nearby. Easy car access but inadequate parking.

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6.9

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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6.8

"Room is all right"

Average rooms with kitchenettes. Spacious rooms with excellent views. Beds are alright, but room cleanliness could be improved. The bathrooms are large but otherwise not very highly rated. Subpar furniture and balconies.

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6.7

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Food is all right"

Food is all right.

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5.8

"Ordinary amenities"

Average hotel building.

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5.4

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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5.7

"Room is all right"

Room is all right.

Photos from travellers