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Hilton Surfers Paradise Residences

  • hotel stars
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Orchid Ave 6, 4217, Surfers Paradise, Australia

Review score

Based on 2556 hotel review

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8.3

Location

9.3

720 reviews

Breakfast

8.3

102 reviews

Service

7.4

634 reviews

Room

6.8

1046 reviews

Value for money

6.0

183 reviews

Amenities

5.2

311 reviews

Wellness Area

4.9

48 reviews

WiFi

3.9

70 reviews

Cleanliness

3.8

329 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.4

"Fantastic service"

Welcoming service and reception and housekeeping are alright. Restaurant service, general service professionalism and management levels are average. Room service is average. Great concierge service. Good laundry service. Recreation staff is nice. Booking process is sufficient. Great hotel security.

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6.8

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with great views, decent balconies, and so-so beds. Poor TV's and furniture, and inadequate room cleanliness. Small rooms and poorly cleaned bathrooms. Minibar can be a problem. Shower can be a problem.

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6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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5.2

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating. Facilities are modern, but hotel grounds are not great. Architecture not so nice.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Sauna not so nice. Fitness area can be optimized.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.8

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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9.5

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Decent, but pricey, parking. Good accessibility by car.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, especially good laundry service. Great concierge service. Room service could have been improved.

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6.3

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with great views, decent balconies, and so-so beds. Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's.

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5.9

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Ordinary amenities"

Unimpressive grounds and mediocre building. Elevator in need of updating. Entrance area is not particularly attractive.

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5.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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4.2

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.3

"Great location"

Great location. Great shopping and the beach nearby. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.5

"Room is all right"

Spacious, moderately new rooms, with nice views but average beds. Guests complained about bathrooms and general cleanliness of the rooms.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.2

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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6.7

"Room is all right"

Room is all right.

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6.7

"Comfortable"

Comfortable.

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