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145 Richmond Street West, M5H 2L2, Toronto, Canada

Review Score

Based on 3125 reviews

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8.4

Location

9.0

610 reviews

Pool

8.9

101 reviews

Service

8.1

618 reviews

Room

6.7

815 reviews

Breakfast

6.6

152 reviews

Bar and Beverages

6.3

33 reviews

Vibe

5.7

196 reviews

Value for money

3.8

259 reviews

WiFi

3.3

113 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.9

"Great pool"

Clean pool area.

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8.1

"Fantastic service"

Professional, friendly service, and great reception and management. Average wait staff and housekeeping. Room service is average. Concierge service is average. Valet service could be better. Recreation staff is nice.

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6.7

"Room is all right"

Big rooms with great beds and views, acceptably clean. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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6.3

"Standard bar"

So-so bar with mediocre drinks. Beverages could be cheaper.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Good choice for a city trip.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Food and beverages are pricey.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great pool"

Great pool.

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.7

"Fantastic service"

Reception is great with very friendly, helpful service, although restaurant service was only OK. Room service is average.

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7.5

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.0

"Great room"

Big rooms with great beds and views, acceptably clean. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Shower can be a problem.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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6.2

"Standard bar"

Standard bar.

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6.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator is ok.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food is a bit overpriced. Acceptable breakfast prices.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.6

"Great pool"

Great pool.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.0

"Great room"

Beds and views are impressive, but cleanliness just so-so. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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4.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service and great reception.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.5

"Breakfast is average"

Breakfast is average.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.3

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.0

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.1

"Rather comfortable"

Comfortable rooms and beds.

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6.3

"Ordinary amenities"

Average hotel building. Elevator is ok.

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6.1

"Room is all right"

Great beds in okay rooms. Rooms need regular maintenance.

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5.3

"Decent vibe"

Decent vibe.

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3.8

"Value for money could be better"

Value for money could be better.

Photos from travellers