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209-217 The Esplanade , 4870, Cairns, Australia

Review Score

Based on 2327 reviews

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8.4

Service

9.3

636 reviews

Breakfast

8.7

209 reviews

Bar and Beverages

8.2

41 reviews

Location

8.2

353 reviews

Food

8.1

195 reviews

Value for money

7.9

215 reviews

Comfort

7.5

450 reviews

Room

6.7

757 reviews

WiFi

4.2

71 reviews

Vibe

3.4

170 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Good shuttle service. Room service is average. Booking process should be better organized.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.2

"Great location"

Great location near the airport. City centre is hard to reach. Average parking. Convenient car access and well-priced parking. Excellent sightseeing, restaurants and bars nearby.

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8.1

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced.

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7.9

"Best value for money"

Best value for money. Internet is affordable. Pricey breakfast and dining.

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7.5

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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6.7

"Room is all right"

A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Big rooms with excellent views, excellent balconies, and excellent beds. Old, poorly maintained rooms with subpar TV's and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Pleasant entrance area. Hotel is relatively luxurious. Good resort hotel. Suitable for solo travelers.

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9.2

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Delicious food"

Menu is excellent with tasty food.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Far from city centre, but good shopping nearby.

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7.9

"Best value for money"

Best value for money.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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5.8

"Room is all right"

Average rooms, poorly cleaned and maintained. Big rooms with excellent views, excellent balconies, and excellent beds. Old rooms with substandard TV's, furniture and air conditioning. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.4

"Ordinary amenities"

Average hotel building.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Delicious food"

Delicious food.

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8.1

"Great location"

Good location, but far from city centre.

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8.0

"Best value for money"

Best value for money. Internet is affordable.

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7.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.2

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Amply-sized rooms with excellent beds and superb views. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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7.9

"Best value for money"

Best value for money.

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7.9

"Delicious food"

Delicious food.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.0

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Untidy, poorly-kept rooms with poor furniture and bathrooms.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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