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209-217 The Esplanade , 4870, Cairns, Australia

Review Score

Based on 2473 reviews

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8.4

Service

9.2

676 reviews

Breakfast

8.9

254 reviews

Bar and Beverages

8.6

47 reviews

Location

8.4

407 reviews

Value for money

7.9

221 reviews

Comfort

7.7

475 reviews

Food

7.7

203 reviews

Room

7.5

807 reviews

WiFi

6.0

64 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Good shuttle service. Room service could have been improved. Booking process should be better organized.

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8.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.4

"Great location"

Great location near the airport. Medium distance to city centre. Close to the beach, with great shopping and sightseeing nearby. Average parking. Convenient car access and well-priced parking.

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7.9

"Best value for money"

Best value for money. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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7.7

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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7.7

"Delicious food"

Great dining experience; menu is good but expensive. Desserts, fruits and side dishes are average.

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7.5

"Great room"

Big rooms with great beds and views, acceptably clean. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.0

"Regular internet service"

WiFi is decent and okay-priced.

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9.2

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy. City centre is hard to reach.

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8.1

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Best value for money"

Best value for money.

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7.4

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms and inadequate A/C.

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6.3

"Room is all right"

Average rooms, poorly cleaned and maintained. Big rooms with excellent views, excellent balconies, and excellent beds. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Fantastic service"

Service is professional and friendly.

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8.3

"Great location"

Great location.

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8.1

"Best value for money"

Best value for money. Internet is affordable.

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7.5

"Very comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.9

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Older, poorly cleaned and maintained rooms and bathrooms.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Fantastic service"

Friendly service.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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8.1

"Best value for money"

Best value for money.

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7.5

"Very comfortable"

Comfortable rooms and beds.

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6.6

"Room is all right"

Great beds in okay rooms. Poorly cleaned rooms with uncomfortable furniture.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.6

"Vibe is not too good"

Vibe is not too good.

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