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209-217 The Esplanade , 4870, Cairns, Australia

Review Score

Based on 1960 reviews

heart

8.4

Service

9.1

572 reviews

Breakfast

9.0

173 reviews

Location

8.4

309 reviews

Food

8.2

174 reviews

Value for money

8.1

201 reviews

Beach

7.7

25 reviews

Comfort

7.5

406 reviews

Room

6.4

677 reviews

Amenities

5.3

107 reviews

Cleanliness

4.7

188 reviews

Vibe

3.7

150 reviews

WiFi

3.7

71 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Good shuttle service. Well-managed, great restaurants and professional service. Room service is average. Booking process should be better organized.

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9.0

"Tasty breakfast"

Great and affordable breakfast.

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8.4

"Great location"

Great location near the airport. Average parking. City centre is hard to reach. Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking.

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8.2

"Delicious food"

Great dining experience and menu, excellent desserts and fruits. Food is pricey, and side dishes are average.

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8.1

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices. Food is a bit overpriced.

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7.7

"Beautiful beach"

Beautiful beach.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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6.4

"Room is all right"

Room is alright but room is poorly-maintained with deficient A/C and furniture. Typical balconies, but charming views and cozy beds in sizable rooms. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.3

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Architecture not so nice.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious. Good resort hotel. Suitable for solo travelers.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.5

"Delicious food"

Menu is excellent with tasty food.

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8.1

"Best value for money"

Best value for money. Internet is affordable.

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7.9

"Beautiful beach"

Beautiful beach.

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7.9

"Great location"

Great location with good parking availability. Far from city centre, but good shopping nearby.

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7.3

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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5.6

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Amply-sized rooms with excellent beds and superb views. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.3

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.3

"Delicious food"

Delicious food.

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8.2

"Best value for money"

Best value for money. Internet is affordable.

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8.2

"Great location"

Good location, but far from city centre.

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7.4

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.1

"Room is all right"

Average rooms, with okay balconies. Huge rooms with wonderful beds and views, but insufficiently kept up. Poor bathrooms and furniture in badly cleaned, old rooms. Shower can be a problem.

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5.3

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.4

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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8.2

"Best value for money"

Best value for money.

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8.2

"Great location"

Great location.

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7.9

"Delicious food"

Delicious food.

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7.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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5.8

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Amply-sized rooms with excellent beds and superb views. Complaints about age, cleanliness, and furnishing of the rooms.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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