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209-217 The Esplanade , 4870, Cairns, Australia

Review Score

Based on 1805 reviews

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8.4

Service

9.1

557 reviews

Breakfast

9.0

149 reviews

Bar and Beverages

8.9

30 reviews

Food

8.3

165 reviews

Location

8.3

301 reviews

Value for money

7.8

192 reviews

Comfort

7.4

378 reviews

Room

6.6

639 reviews

WiFi

4.9

65 reviews

Cleanliness

4.8

187 reviews

Vibe

4.0

143 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Good shuttle service. Room service is perfect. Booking process should be better organized.

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9.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.3

"Delicious food"

Excellent but pricey dining with a great menu and desserts.

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8.3

"Great location"

Great location near the airport. Average parking. City centre is hard to reach. Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking.

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7.8

"Best value for money"

Best value for money. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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7.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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6.6

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Amply-sized rooms with excellent beds and superb views. Poorly cleaned rooms with uncomfortable furniture. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious. Good resort hotel. Suitable for solo travelers.

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9.2

"Fantastic service"

Service is professional and friendly. Good shuttle service.

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8.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Delicious food"

Menu is excellent with tasty food.

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7.9

"Great location"

Great location with good parking availability. Far from city centre, but good shopping nearby.

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7.8

"Best value for money"

Best value for money. Acceptable breakfast prices. Internet is affordable.

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7.4

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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5.8

"Room is all right"

Room is alright but room is poorly-maintained with deficient A/C and furniture. Typical balconies, but charming views and cozy beds in sizable rooms. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Good location, more or less central.

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8.0

"Best value for money"

Best value for money. Internet is affordable.

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7.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.2

"Room is all right"

Average rooms, with okay balconies. Huge rooms with wonderful beds and views, but insufficiently kept up. Poor bathrooms and furniture in badly cleaned, old rooms. Shower can be a problem.

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5.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.5

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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8.2

"Great location"

Great location.

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8.1

"Delicious food"

Delicious food.

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7.9

"Best value for money"

Best value for money.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.0

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Amply-sized rooms with excellent beds and superb views. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem.

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5.0

"Regular internet service"

Regular internet service.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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