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209-217 The Esplanade , 4870, Cairns, Australia

Review Score

Based on 2433 reviews

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8.4

Service

9.2

651 reviews

Breakfast

8.9

225 reviews

Location

8.3

373 reviews

Value for money

8.1

218 reviews

Food

7.8

194 reviews

Comfort

7.6

460 reviews

Bar and Beverages

7.5

43 reviews

Room

7.3

774 reviews

WiFi

6.5

69 reviews

Amenities

5.5

120 reviews

Vibe

4.0

170 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Bar service and housekeeping generally good and friendly. High quality, professional service from wait staff, reception, and management. Good shuttle service. Room service could have been improved. Booking process is sufficient.

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8.9

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Great location"

Great location near the airport. Excellent location with good bars, restaurants, shopping and beaches nearby. City centre is hard to reach. Average parking. Convenient car access and well-priced parking.

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8.1

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices. Food is a bit overpriced.

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7.8

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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7.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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7.3

"Great room"

Large rooms with good kitchenettes, great views, and comfortable beds. Decently clean rooms with okay balconies and subpar furniture and A/C. Old, poorly maintained rooms with subpar TV's and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.5

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.5

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Great sports facilities and a gorgeous entrance area. Architecture not so nice.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Pleasant entrance area. Luxurious Hotel. Good resort hotel. Suitable for solo travelers.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Delicious food"

Menu is excellent with tasty food.

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8.0

"Best value for money"

Best value for money.

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8.0

"Great location"

Great location with good parking availability. Far from city centre, but good shopping nearby.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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6.4

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Amply-sized rooms with excellent beds and superb views. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms.

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5.2

"Ordinary amenities"

Average hotel building.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.3

"Best value for money"

Best value for money. Internet is affordable.

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8.1

"Great location"

Good location, but far from city centre.

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8.0

"Delicious food"

Delicious food.

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7.4

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.7

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Older, poorly cleaned and maintained rooms and bathrooms. Shower can be a problem.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.3

"Best value for money"

Best value for money.

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8.1

"Great location"

Great location.

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7.7

"Delicious food"

Delicious food.

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7.5

"Rather comfortable"

Comfortable rooms and beds.

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6.4

"Room is all right"

Great beds in okay rooms. Poorly cleaned rooms with uncomfortable furniture.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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