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Castle Street , CF10 1XD, Cardiff, United Kingdom

Review Score

Based on 2624 reviews

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8.3

Service

9.3

612 reviews

Location

9.2

639 reviews

Breakfast

8.7

389 reviews

WiFi

8.1

21 reviews

Room

5.6

784 reviews

Value for money

4.8

187 reviews

Comfort

4.6

468 reviews

Vibe

4.4

115 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Room service could have been improved. Booking process should be better organized.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is average, and car access is inconvenient. Parking should be cheaper. Close to public transport and the train.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Good internet service"

Good internet service. Average wifi quality. Internet is affordable.

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5.6

"Room is all right"

Small, old rooms with acceptable beds. Small rooms and poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem. Great view.

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4.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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4.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Pleasant entrance area. Good for business people. Good for traveling with friends. Good choice for a city trip.

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9.2

"Fantastic service"

Friendly service.

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9.2

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, old rooms with substandard bathrooms.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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8.9

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Small rooms with low rated bathrooms.

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4.6

"Value for money could be better"

Value for money could be better.

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4.5

"More comfort would be nice"

Small and uncomfortable rooms.

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3.8

"Vibe is not too good"

Vibe is not too good.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Average rooms with standard beds.

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5.0

"Comfortable"

Okay beds but not comfortable overall.

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