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Thea-Leymann-Strasse 11 , 45127, Essen, Germany

Review Score

Based on 3239 reviews

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7.9

Location

9.2

607 reviews

Service

7.7

525 reviews

Breakfast

6.7

782 reviews

WiFi

6.2

52 reviews

Cleanliness

6.1

332 reviews

Room

4.2

931 reviews

Comfort

4.0

641 reviews

Food

3.8

128 reviews

Bar and Beverages

2.7

18 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Parking is average, and car access is inconvenient. Standard parking prices. Close to public transport and the train.

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7.7

"Fantastic service"

Friendly service, especially in the restaurant. Service, housekeeping and reception are all fine. Booking process should be better organized.

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6.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.2

"Regular internet service"

Average wifi quality.

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6.1

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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4.2

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Fairly clean, decent rooms. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.8

"Food could be better"

Food and menu are not highly reviewed. Complaints about restaurant cleanliness, sides, and desserts. Overall dining experience is OK, although the pork dishes are not recommended.

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2.7

"Bar could improve"

Bar could improve.

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9.2

"Great location"

Great location. Average parking. Near to the city centre with good shopping options nearby. Standard parking prices.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Regular internet service"

Average wifi quality.

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4.1

"Room needs to be improved"

Guests had probelms with room cleanliness and maintenance, and complained about minibars. Small, decently clean rooms with poorly rated furnishing. Shower can be a problem.

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4.1

"Food could be better"

Food could be better. Side dishes are all right.

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2.9

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Average parking. Standard parking prices.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.1

"Regular internet service"

Average wifi quality.

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6.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.8

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small, somewhat clean rooms, but bathrooms are less well cleaned. Shower can be a problem.

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4.1

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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4.1

"Food could be better"

Food could be better. Poor menu, especially in side dishes.

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3.1

"Bar could improve"

Bar could improve.

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9.2

"Great location"

Great location with good parking availability. Near to the city centre with good shopping options nearby.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.2

"Breakfast is average"

Breakfast is average.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Regular internet service"

Average wifi quality.

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5.0

"Room is all right"

Complaints with size and maintenance, with poor beds and bathrooms. Room cleanliness is acceptable. Shower can be a problem.

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4.9

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.8

"Food could be better"

Food could be better. Bad side dishes.

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7.8

"Fantastic service"

Fantastic service.

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6.1

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Room needs to be improved.

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3.9

"More comfort would be nice"

More comfort would be nice.

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3.8

"Food could be better"

Food could be better.

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