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Thea-Leymann-Strasse 11 , 45127, Essen, Germany

Review Score

Based on 3135 reviews

heart

7.9

Location

9.3

608 reviews

Service

8.0

532 reviews

Breakfast

6.8

766 reviews

WiFi

6.3

59 reviews

Room

4.6

916 reviews

Food

4.4

125 reviews

Comfort

4.1

640 reviews

Wellness Area

3.3

6 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking. Standard parking prices.

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8.0

"Fantastic service"

Friendly and professional housekeepers. Service at reception and in restaurant are okay. Booking process should be better organized.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Regular internet service"

Average wifi quality.

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4.6

"Room needs to be improved"

Rooms are clean, with OK views but lacking in maintenance. Poor beds and TVs, and small rooms. Untidy bathrooms and bad A/C, minibar and furniture. Shower can be a problem. New rooms.

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4.4

"Food could be better"

Poorly rated food, particularly desserts. Poor menu, especially in side dishes. Clean dining area and great experience. Pork dishes are not good.

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4.1

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great location"

Great location. Accessible parking. Near to the city centre with good shopping options nearby. Standard parking prices.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.3

"Regular internet service"

Average wifi quality.

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4.8

"Food could be better"

Food could be better. Bad side dishes.

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4.2

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Poorly cleaned bathrooms with complaints about the beds and furniture. New, clean enough rooms. Shower can be a problem.

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2.8

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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9.5

"Great location"

Great location and okay parking costs. Near downtown with great sightseeing and shopping.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.1

"Regular internet service"

Average wifi quality.

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6.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Room needs to be improved"

Rooms are moderately clean, but a bit small and poorly-maintained. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem.

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4.6

"Food could be better"

Food could be better. Poor menu, especially in side dishes.

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4.4

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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9.3

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.2

"Breakfast is average"

Breakfast is average.

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6.0

"Regular internet service"

Average wifi quality.

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5.4

"Room is all right"

New, clean enough rooms. Small rooms with substandard furnishing. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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5.1

"Comfortable"

Comfortable enough with an average noise level. Small rooms, complaints about the beds.

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4.2

"Food could be better"

Food could be better. Bad side dishes.

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9.4

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.1

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Small, but acceptable, rooms.

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4.5

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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4.1

"Food could be better"

Food could be better.

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