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Thea-Leymann-Strasse 11 , 45127, Essen, Germany

Review Score

Based on 3798 reviews

heart

7.8

Location

9.1

764 reviews

WiFi

8.1

53 reviews

Service

7.9

590 reviews

Breakfast

6.6

926 reviews

Cleanliness

6.2

408 reviews

Room

5.1

1110 reviews

Comfort

4.0

744 reviews

Food

3.8

158 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Standard parking prices.

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8.1

"Good internet service"

Good internet service. Average wifi quality.

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7.9

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Average reception and service professionalism is typical. Booking process should be better organized.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.2

"Quite clean"

Acceptably clean rooms and dining area. Bathroom needs cleaning. Clean hotel facilities.

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5.1

"Room is all right"

Rooms are somewhat clean but have fantastic views. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Small, badly maintained rooms with poor minibars. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.8

"Food could be better"

Food and menu are not highly reviewed. Relatively tidy dining area but complaints about side dishes. Guests disliked the pork dishes, desserts, and fruits.

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9.3

"Great location"

Great location with good parking availability. Near to the city centre with good shopping options nearby.

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7.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.8

"Room needs to be improved"

Guests had problems with room cleanliness and maintenance, and complained about minibars. Small, decently clean rooms with poorly rated furnishing. Shower can be a problem.

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3.9

"Food could be better"

Food could be better.

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3.0

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Average parking. Standard parking prices.

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7.8

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Room is all right"

Rooms are moderately clean, but a bit small and poorly-maintained. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem.

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4.3

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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4.1

"Food could be better"

Food could be better. Bad side dishes.

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9.2

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Friendly service and great reception.

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6.5

"Regular internet service"

Regular internet service.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Room is all right"

Room cleanliness is acceptable. Complaints with size and maintenance, with poor beds and bathrooms. Shower can be a problem.

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4.7

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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4.0

"Food could be better"

Food could be better.

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9.3

"Great location"

Great location.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Quite clean"

Quite clean.

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4.0

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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3.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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