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Thea-Leymann-Strasse 11 , 45127, Essen, Germany

Review Score

Based on 3568 reviews

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7.8

Location

9.3

690 reviews

Service

7.9

569 reviews

Breakfast

6.6

868 reviews

Cleanliness

6.4

392 reviews

WiFi

5.9

53 reviews

Room

4.4

1055 reviews

Food

4.2

140 reviews

Comfort

3.9

714 reviews

Amenities

3.8

80 reviews

Bar and Beverages

2.7

22 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking. Standard parking prices. Close to public transport and the train.

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7.9

"Fantastic service"

Service is professional and friendly. Reception is alright, but restaurant service is disappointing. Booking process should be better organized.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.9

"Regular internet service"

Average wifi quality.

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4.4

"Room needs to be improved"

Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Great views from decent and clean enough rooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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4.2

"Food could be better"

Poorly rated food, particularly desserts. Unappetizing pork dishes and side dishes. Average dining experience.

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3.9

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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3.8

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work. Elevator in need of updating.

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2.7

"Bar could improve"

Bar could improve.

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9.2

"Great location"

Great location. Accessible parking. Near to the city centre with good shopping options nearby. Standard parking prices.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.0

"Regular internet service"

Average wifi quality.

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4.6

"Food could be better"

Food could be better. Bad side dishes.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Room needs to be improved"

Guests had problems with room cleanliness and maintenance, and complained about minibars. Small, decently clean rooms with poorly rated furnishing. Shower can be a problem.

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2.8

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible parking. Standard parking prices.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Regular internet service"

Average wifi quality.

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4.7

"Room needs to be improved"

Rooms are moderately clean, but a bit small and poorly-maintained. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem.

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4.5

"Food could be better"

Food could be better. Bad side dishes.

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4.2

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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3.1

"Bar could improve"

Bar could improve.

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9.3

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Regular internet service"

Average wifi quality.

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4.9

"Room needs to be improved"

Complaints with size and maintenance, with poor beds and bathrooms. Room cleanliness is acceptable. Shower can be a problem.

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4.8

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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4.1

"Food could be better"

Food could be better. Bad side dishes.

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9.4

"Great location"

Great location.

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6.4

"Quite clean"

Quite clean.

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6.3

"Breakfast is average"

Breakfast is average.

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3.7

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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3.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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