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Av. Costanera S/N , 00000, Puerto Montt, Chile

Review Score

Based on 1983 reviews

heart

8.8

Location

9.0

308 reviews

Comfort

7.9

236 reviews

Service

7.7

276 reviews

Room

6.9

560 reviews

Breakfast

6.8

218 reviews

WiFi

4.2

19 reviews

Cleanliness

3.0

63 reviews

Food

3.0

101 reviews

Pool

2.0

18 reviews

Wellness Area

1.3

9 reviews

Bar and Beverages

1.1

12 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location near the beach, with great shopping and sightseeing nearby. Average parking. Affordable parking.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.7

"Fantastic service"

Friendly service and great reception. Poorly rated housekeeping and restaurant service. Room service could have been improved. Great hotel security.

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6.9

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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6.8

"Breakfast is average"

Breakfast is average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Food could be better"

Food and menu are not highly reviewed. Desserts, fruits and sides are poorly reviewed.

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2.0

"Pool should be renewed"

Pool should be renewed.

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1.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.1

"Bar could improve"

Poor bar with subpar drinks.

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8.7

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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7.9

"Fantastic service"

Friendly service and great reception. Room service could have been improved.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Inadequately cleaned and maintained rooms and bathrooms. Minibar can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location for shopping and parking was alright.

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8.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

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7.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Guests complain about bathrooms, minibars, and general room maintenance. Poorly cleaned rooms with deficient A/C.

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7.5

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.0

"Breakfast is average"

Breakfast is average.

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3.1

"Food could be better"

Food could be better.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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8.2

"Rather comfortable"

Rather comfortable.

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7.5

"Fantastic service"

Friendly service.

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7.4

"Great room"

Lovely rooms with pleasant views.

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6.5

"Breakfast is average"

Breakfast is average.

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7.1

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Great room.

Photos from travellers