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Av. Costanera S/N , 00000, Puerto Montt, Chile

Review Score

Based on 1796 reviews

heart

8.9

Location

9.0

284 reviews

Comfort

8.2

208 reviews

Service

8.1

244 reviews

Room

7.3

511 reviews

Breakfast

6.7

191 reviews

Cleanliness

3.9

56 reviews

WiFi

3.9

17 reviews

Wellness Area

1.4

5 reviews

Bar and Beverages

1.3

11 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Average parking. Affordable parking.

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8.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms and inadequate A/C.

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8.1

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Room service could have been improved. Great hotel security.

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7.3

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Outdated rooms with insufficient A/C. Shower can be a problem. Kitchenette is acceptable.

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6.7

"Breakfast is average"

Breakfast is average.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"Complaints about WiFi"

Complaints about WiFi.

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1.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.3

"Bar could improve"

Bar could improve.

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8.7

"Great location"

Great location. Good shopping and sightseeing.

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8.2

"Fantastic service"

Friendly service. Room service could have been improved.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.7

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Inadequately cleaned and maintained rooms and bathrooms. Minibar can be a problem. Shower can be a problem.

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6.6

"Breakfast is average"

Breakfast is average.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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8.9

"Great location"

Great location for shopping and parking was alright.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Guests complain about bathrooms, minibars, and general room maintenance. Poorly cleaned rooms with deficient A/C.

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6.0

"Breakfast is average"

Breakfast is average.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Food could be better"

Food could be better.

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9.0

"Great location"

Great location.

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8.4

"Rather comfortable"

Large, comfortable rooms.

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7.9

"Fantastic service"

Friendly service.

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7.7

"Great room"

Spacious rooms with excellent views.

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6.8

"Breakfast is average"

Breakfast is average.

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7.5

"Fantastic service"

Fantastic service.

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7.2

"Great room"

Great room.

Photos from travellers