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Av. Costanera S/N , 00000, Puerto Montt, Chile

Review Score

Based on 2392 reviews

heart

8.8

Location

8.9

398 reviews

Comfort

7.9

296 reviews

WiFi

7.8

21 reviews

Service

7.7

380 reviews

Room

7.5

687 reviews

Breakfast

7.1

280 reviews

Food

3.5

137 reviews

Cleanliness

2.9

81 reviews

Pool

1.1

23 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Average parking. Sightseeing is average. Affordable parking.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.8

"Good internet service"

Good internet service. Average wifi quality.

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7.7

"Fantastic service"

Service is professional and friendly. Poorly rated housekeeping and restaurant service. Room service could have been improved. Great hotel security.

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7.5

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Poorly maintained and cleaned rooms. Outdated rooms with poor kitchenettes, minibars and A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.1

"Tasty breakfast"

Tasty breakfast.

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3.5

"Food could be better"

Food and menu are not highly reviewed. Desserts, fruits and sides are poorly reviewed.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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1.1

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great location"

Great location with good parking availability. Particularly good for shopping with average sightseeing options closeby.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.9

"Fantastic service"

Friendly service.

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7.3

"Great room"

Picturesque views and cozy beds in large rooms, but bathrooms are poor. Rooms need more cleaning and maintenance, with poorly rated minibars.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.3

"Regular internet service"

Average wifi quality.

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3.4

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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1.2

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location for shopping and parking was alright.

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8.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Guests complained about bathrooms and general cleanliness of the rooms. Minibar can be a problem.

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7.4

"Fantastic service"

Friendly service.

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6.4

"Breakfast is average"

Breakfast is average.

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3.2

"Food could be better"

Food could be better.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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7.2

"Great room"

Lovely rooms with pleasant views.

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7.4

"Fantastic service"

Fantastic service.

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6.9

"Room is all right"

Decent rooms with great views.

Photos from travellers