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Organizacion Hoteltur S.A.,Primera Avenida 13-22 , 01010, Guatemala, Guatemala

Review Score

Based on 1113 reviews

heart

8.7

Location

8.9

172 reviews

Comfort

8.0

110 reviews

Service

7.8

188 reviews

Room

7.1

219 reviews

Breakfast

6.7

61 reviews

Amenities

5.0

48 reviews

Vibe

4.9

42 reviews

WiFi

3.3

16 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location near the airport. Shopping, restaurants and bars in the area are great. Easy car access but inadequate parking.

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8.0

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.8

"Fantastic service"

Great, friendly housekeeping. Service is acceptably professional, but some complaints about reception staff. Good shuttle service. Booking process should be better organized. Room service could have been improved.

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7.1

"Great room"

Huge rooms with wonderful beds and views, but insufficiently kept up. The bathrooms are large but otherwise not very highly rated. Mostly clean rooms with decent TV's. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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6.7

"Breakfast is average"

Breakfast is average.

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5.0

"Ordinary amenities"

Standard facilities but substandard hotel buildings. Elevator in need of updating. Architecture not so nice.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Good for business people. Suitable for solo travelers.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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7.7

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.9

"Quite clean"

Quite clean.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poor maintenance in rooms and bathrooms.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.7

"Vibe is not too good"

Vibe is not too good.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location.

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7.6

"Rather comfortable"

Comfortable rooms and beds.

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7.5

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.8

"Room is all right"

Great beds in okay rooms.

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6.7

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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5.2

"Ordinary amenities"

Average hotel building.

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4.8

"Vibe is not too good"

Vibe is not too good.

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9.1

"Great location"

Great location.

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7.9

"Rather comfortable"

Rather comfortable.

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7.7

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Room is all right.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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7.7

"Great pool"

Great pool.

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7.1

"Clean"

Clean.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Great room.

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5.3

"Fairly good value for money"

Fairly good value for money.

Photos from travellers