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Organizacion Hoteltur S.A.,Primera Avenida 13-22 , 01010, Guatemala, Guatemala

Review Score

Based on 1072 reviews

heart

8.6

Location

9.0

168 reviews

Service

7.7

177 reviews

Comfort

7.4

103 reviews

Breakfast

7.4

56 reviews

Room

6.7

206 reviews

Amenities

5.3

48 reviews

Vibe

4.9

41 reviews

WiFi

2.5

16 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location near the airport. Shopping, restaurants and bars in the area are great. Parking is rare.

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7.7

"Fantastic service"

Service is welcoming but the reception is subpar. Service professionalism and housekeeping are average. Booking process should be better organized. Good shuttle service. Room service is average.

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7.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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6.7

"Room is all right"

Decent rooms with standard TV's, but substandard maintenance. Amply-sized rooms with excellent beds and superb views. Bathroom are undersized, and furniture is not great. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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5.3

"Ordinary amenities"

Relatively new facilities. Elevator in need of updating. Architecture not so nice.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Good for business people. Suitable for solo travelers.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Rather comfortable"

Comfortable (but somewhat noisy) rooms with great beds.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.3

"Room is all right"

Great beds in okay rooms. Poor maintenance in rooms and bathrooms.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement.

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4.8

"Vibe is not too good"

Vibe is not too good.

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9.0

"Great location"

Great location.

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7.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Rather comfortable"

Comfortable rooms and beds.

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6.3

"Room is all right"

Great beds in okay rooms.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Average hotel building.

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4.9

"Vibe is not too good"

Vibe is not too good.

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9.2

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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7.4

"Rather comfortable"

Rather comfortable.

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6.9

"Room is all right"

Room is all right.

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6.3

"Fairly good value for money"

Fairly good value for money.

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2.7

"Complaints about WiFi"

Complaints about WiFi.

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8.9

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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6.7

"Room is all right"

Room is all right.

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6.3

"Ordinary pool"

Ordinary pool.

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5.9

"Fairly good value for money"

Fairly good value for money.

Photos from travellers