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Av Costera Miguel Aleman 2311 , 39690, Acapulco de Juárez, Mexico

Review Score

Based on 1398 reviews

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7.9

Location

8.9

166 reviews

Breakfast

7.5

50 reviews

Service

7.1

327 reviews

Room

6.1

357 reviews

Value for money

4.7

77 reviews

WiFi

3.9

14 reviews

Wellness Area

1.7

6 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Close to the beach, restaurants, bars, and sightseeing. Pricey, inconvenient parking.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Wonderful service and decent housekeepers. Reception is poor, as is the restaurant service. Service should be more professional. Valet service could be better. Room service could have been improved.

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6.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's.

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4.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.9

"Complaints about WiFi"

Complaints about WiFi.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.8

"Great location"

Great location near the beach, but subpar parking.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Great, friendly housekeeping. Guests complain about reception and service professionalism.

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6.6

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Poor quality minibars and A/C.

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6.1

"Reasonable beach"

Reasonable beach.

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4.7

"Value for money could be better"

Value for money could be better.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Great location.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Fantastic service. Guests complain about reception and service professionalism.

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7.1

"Great pool"

Great pool.

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6.3

"Reasonable beach"

Reasonable beach.

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5.7

"Room is all right"

Average rooms with standard beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C.

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4.6

"Value for money could be better"

Value for money could be better.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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6.9

"Service is adequate"

Service is adequate.

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6.2

"Reasonable beach"

Reasonable beach.

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6.0

"Room is all right"

Decent beds and rooms, great views.

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5.6

"Comfortable"

Beds are decent and generally comfortable.

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6.8

"Service is adequate"

Service is adequate.

Photos from travellers