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Av Costera Miguel Aleman 2311 , 39690, Acapulco de Juárez, Mexico

Review Score

Based on 1968 reviews

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8.1

Location

8.6

194 reviews

Service

7.7

465 reviews

Room

7.0

471 reviews

WiFi

6.3

23 reviews

Breakfast

6.1

66 reviews

Comfort

6.1

188 reviews

Beach

6.1

151 reviews

Wellness Area

1.7

10 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

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7.7

"Fantastic service"

Friendly service, but poor management and reception. Poor restaurant service and housekeeping, but professional enough service overall. Valet service could be better. Great hotel security. Room service could have been improved.

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7.0

"Great room"

Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. A/C and TV are subpar. Shower can be a problem.

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6.3

"Regular internet service"

Average wifi quality.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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6.1

"Reasonable beach"

Reasonable beach. Beach needs a clean.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.5

"Great location"

Great location.

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7.3

"Fantastic service"

Generally good service, though professionalism is only so-so.

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7.0

"Great pool"

Great pool.

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6.6

"Room is all right"

Rooms with great views and excellent beds. Poorly maintained and cleaned rooms with substandard A/C.

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6.0

"Comfortable"

Relatively comfortable, with good beds. Deficient A/C and too noisy rooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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8.7

"Great location"

Great location.

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7.5

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.3

"Great pool"

Great pool.

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6.2

"Room is all right"

Rooms are mediocre with standard beds, however there are complaints about bathrooms.

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6.2

"Reasonable beach"

Reasonable beach.

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6.4

"Room is all right"

Room is all right.

Photos from travellers