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72 BATU FERRINGHI, 11100, Penang, Malaysia

Review Score

Based on 6040 reviews

heart

8.2

Location

8.7

1047 reviews

WiFi

8.4

32 reviews

Beach

8.2

532 reviews

Service

7.9

968 reviews

Comfort

7.8

607 reviews

Room

7.4

1303 reviews

Breakfast

6.8

561 reviews

100% Verified Real Reviews

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby. Close to public transport. City centre is hard to reach. Airport access is difficult.

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8.4

"Good internet service"

Good internet service. Average wifi quality.

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8.2

"Beautiful beach"

Beautiful beach. Average beach sports.

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7.9

"Fantastic service"

Great childcare and friendly service. Decent reception and housekeeping. Well-managed with superb restaurant service. Recreation staff is nice. Booking process is sufficient. Good shuttle service. Room service is perfect. Hotel security can be an issue. Service at the pool/beach should be improved.

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7.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. The bathrooms are large but otherwise not very highly rated. Rooms needing updating with poor quality A/C and minibars. Shower was ok.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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8.4

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Accessible by car, but parking is a hassle.

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8.2

"Fantastic service"

Service is professional and friendly. Average management, reception and housekeeping.

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8.0

"Beautiful beach"

Beautiful beach. Beach cleanliness is ok.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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7.2

"Great room"

Big rooms with great beds and views, acceptably clean. Disappointing TV's, furnishings, air conditioning and bathrooms. Old, poorly maintained rooms.

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6.6

"Breakfast is average"

Breakfast is average.

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5.2

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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8.6

"Great location"

Great location somewhat accessible by car. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

grey circle

7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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7.7

"Beautiful beach"

Beautiful beach.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Sub-par balconies and lacking A/C.

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6.9

"Regular internet service"

Regular internet service.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Fairly good value for money"

Fairly good value for money.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.9

"Great location"

Excellent location close to the beach.

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8.5

"Beautiful beach"

Beautiful beach.

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8.0

"Fantastic service"

Friendly service.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.0

"Great room"

Big rooms with great beds and views, acceptably clean.

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6.7

"Breakfast is average"

Breakfast is average.

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5.5

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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3.7

"Vibe is not too good"

Vibe is not too good.

Photos from travellers