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Rosehall Parish,Post Office Box 480 , 000000, Montego Bay, Jamaica

Review Score

Based on 2023 reviews

heart

7.8

Location

8.5

298 reviews

Service

7.8

832 reviews

Breakfast

7.4

55 reviews

Food

6.7

735 reviews

Cleanliness

6.3

198 reviews

Vibe

5.9

198 reviews

Comfort

5.3

245 reviews

Room

5.2

567 reviews

WiFi

2.9

54 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location near the airport. Central location near the beach, with great shopping and sightseeing nearby. Parking is average, and car access is inconvenient.

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7.8

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Recreation staff is nice. Reception and management are fine. Shuttle service is ok. Bar service is acceptable. Booking process should be better organized. Childcare is fair. Hotel security is ok.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Poorly rated dining experience, but acceptable desserts and fruits. Mediocre but affordable menu. Fish & seafood is acceptable. Acceptable poultry dishes. Snacks and side dishes are tasty. Pork dishes are adequate. Delicious beef dishes & steak.

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6.3

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel is relatively luxurious. Nice for romantic trips. Awesome for families. Good resort hotel.

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5.3

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Ill-maintained, older rooms with poorly reviewed balconies. Shower can be a problem.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location near the airport. Beach nearby.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Restaurant service is friendly and professional. Recreation staff is nice. Decent reception and housekeeping. Booking process should be better organized.

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6.5

"Ordinary amenities"

Great grounds and decent buildings.

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6.5

"Food is all right"

Bad overall dining experience with a bad menu. Desserts & fruits are ok. Delicious fish & seafood.

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6.1

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.2

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.9

"Room needs to be improved"

Rooms are small and with poor maintenance and A/C. Awesome beds, and reasonably clean rooms. Old, cramped rooms with poor minibars.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location near the airport.

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7.6

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Recreation staff is nice. Reception is all right. Room service is average.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.9

"Food is all right"

Bad overall dining experience with a bad menu. Desserts & fruits are ok. Fish & seafood is acceptable. Acceptable poultry dishes.

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6.6

"Ordinary amenities"

Great grounds and decent buildings.

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6.5

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.5

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Rooms are small and with poor maintenance and A/C. Old, cramped rooms with poor minibars. Shower can be a problem.

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5.0

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service. Recreation staff is nice.

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7.4

"Best value for money"

Best value for money.

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6.4

"Ordinary amenities"

Average hotel building.

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6.2

"Food is all right"

Food is all right.

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6.0

"Quite clean"

Quite clean.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.5

"Comfortable"

Relatively comfortable, with good beds.

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5.4

"Room is all right"

Great beds in okay rooms.

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8.1

"Fantastic service"

Fantastic service.