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Rosehall Parish,Post Office Box 480 , 000000, Montego Bay, Jamaica

Review Score

Based on 3076 reviews

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7.8

Location

8.4

345 reviews

Value for money

8.0

219 reviews

Service

7.7

996 reviews

Cleanliness

6.8

233 reviews

Breakfast

6.7

55 reviews

Vibe

6.0

251 reviews

Room

5.8

707 reviews

Amenities

5.8

254 reviews

Bar and Beverages

5.4

76 reviews

Comfort

5.2

316 reviews

WiFi

3.5

51 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location near the airport. Great shopping at the nearby city centre, and close to the beach. Not great access by car, with poorly rated parking. Sightseeing is average.

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8.0

"Best value for money"

Best value for money. Affordable food.

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7.7

"Fantastic service"

Bar service and housekeeping generally good and friendly. Recreation staff is nice. Service staff are professional with particularly good restaurant service and great childcare. Decent reception but complaints about management. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue.

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6.8

"Quite clean"

Untidy dining area but rooms are clean enough. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

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6.7

"Breakfast is average"

Breakfast is average.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Hotel is relatively luxurious. Nice for romantic trips. Awesome for families. Good for traveling with friends.

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5.8

"Room is all right"

Decent balconies and reasonably clean rooms. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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5.8

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating. Outdoor sports facilities are ok.

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5.4

"Standard bar"

Standard bar. Alcoholic drinks are not the best. Bar service is acceptable.

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5.2

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Great location near the airport. Beach nearby.

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6.9

"Service is adequate"

Reception and service are alright. Friendly, professional service, especially in the restaurant, but so-so housekeeping. Recreation staff is nice. Booking process should be better organized.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.8

"Ordinary amenities"

Great grounds and decent buildings.

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5.5

"Room is all right"

Awesome beds and clean enough, but small, rooms. Smaller bathrooms, with poorly rated maintenance and minibars.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.2

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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5.1

"Standard bar"

Standard bar.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Recreation staff is nice. Acceptably professional staff and mediocre bar service.

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7.1

"Clean"

Clean hotel facilities. Clean rooms.

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6.6

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Small rooms, but okay overall. Clean rooms with wonderful beds and stunning views. Shower can be a problem.

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5.8

"Ordinary amenities"

Great grounds and decent buildings.

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5.6

"Standard bar"

Standard bar. Bar service is acceptable.

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5.4

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.5

"Food is all right"

Food is all right.

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5.8

"Comfortable"

Comfortable.

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5.5

"Ordinary amenities"

Average hotel building.

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5.5

"Decent vibe"

Decent vibe.

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5.4

"Room is all right"

Room is all right.