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Rosehall Parish,Post Office Box 480 , 000000, Montego Bay, Jamaica

Review Score

Based on 2215 reviews

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7.7

Location

8.6

292 reviews

Service

7.4

803 reviews

Breakfast

7.3

53 reviews

Cleanliness

6.5

186 reviews

Food

6.5

720 reviews

Amenities

6.2

200 reviews

Bar and Beverages

6.0

68 reviews

Vibe

5.4

198 reviews

Comfort

4.8

252 reviews

Room

4.6

572 reviews

WiFi

1.7

47 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location near the airport. Central location near the beach, with great shopping and sightseeing nearby. Not great access by car, with poorly rated parking.

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7.4

"Fantastic service"

Friendly service, especially in the restaurant. Recreation staff is nice. Reception and housekeeping are average, but management is not great. Acceptably professional staff and mediocre bar service. Shuttle service is ok. Room service could have been improved. Booking process is sufficient. Childcare is fair. Hotel security can be an issue.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Untidy dining area but rooms are clean enough. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

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6.5

"Food is all right"

Poor dining experience with untidy dining area. Guests unimpressed by menu and desserts. Affordable food with good side dishes. Fish & seafood is acceptable. Acceptable poultry dishes. Beef dishes & steaks are all right. Pork dishes are adequate.

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6.2

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating. Outdoor sports facilities are ok.

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6.0

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable. Affordable beverage prices.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel is relatively luxurious. Hotel is relatively stylish. Nice for romantic trips. Awesome for families. Good resort hotel.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.6

"Room needs to be improved"

Ill-maintained, older rooms with poorly reviewed balconies. Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location near the airport. Beach nearby.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.6

"Service is adequate"

Service, housekeeping and reception are all fine. Friendly service, especially in the restaurant. Recreation staff is nice. Booking process is sufficient.

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6.5

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.4

"Food is all right"

Bad overall dining experience with a bad menu. Fish & seafood is acceptable. Desserts & fruits are ok. Good side dishes. Pork dishes are adequate.

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6.1

"Ordinary amenities"

Great grounds and decent buildings.

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5.8

"Standard bar"

So-so bar with mediocre drinks.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.7

"Room needs to be improved"

Room need better maintenance, and minibars are not great. Small rooms and bathrooms with inadequate A/C. Awesome beds, and reasonably clean rooms.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly service, especially in the restaurant. Service, housekeeping and reception are all fine. Recreation staff is nice.

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6.9

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.7

"Food is all right"

Bad overall dining experience with a bad menu. Bad desserts & fruits. Fish & seafood is acceptable. Acceptable poultry dishes.

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6.2

"Ordinary amenities"

Great grounds and decent buildings.

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6.1

"Standard bar"

So-so bar with mediocre drinks.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.2

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small rooms and bathrooms with inadequate A/C. Older rooms with subpar minibars. Shower can be a problem.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service. Recreation staff is nice.

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6.2

"Food is all right"

Food is all right.

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6.2

"Quite clean"

Quite clean.

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6.2

"Ordinary amenities"

Average hotel building.

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5.7

"Decent vibe"

Decent vibe.

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5.2

"Comfortable"

Relatively comfortable, with good beds.

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4.9

"Room needs to be improved"

Lovely beds, but generally low rated rooms.