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PASEO DE LOS HEROES: 18818,ZONA RIO , 22320, Tijuana, Mexico

Review Score

Based on 642 reviews

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7.6

Location

8.2

63 reviews

Service

7.8

141 reviews

Breakfast

5.6

27 reviews

Amenities

5.2

37 reviews

Cleanliness

4.8

75 reviews

Room

4.1

162 reviews

Comfort

3.8

84 reviews

WiFi

3.3

6 reviews

Vibe

2.3

35 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location near lots of shopping. Excellent parking and car access.

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7.8

"Fantastic service"

Professional and friendly reception and restaurant service. Room service is perfect.

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5.6

"Breakfast is average"

Breakfast is average.

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5.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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4.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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4.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Average sized rooms. Shower can be a problem.

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3.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok.

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8.0

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.1

"Breakfast is average"

Breakfast is average.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement.

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4.9

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities.

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4.3

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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3.6

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.3

"Vibe is not too good"

Vibe is not too good.

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8.3

"Great location"

Great location.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.1

"Ordinary amenities"

Average hotel building.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.2

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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3.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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8.1

"Fantastic service"

Fantastic service.

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4.3

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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4.3

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.2

"Room needs to be improved"

Room needs to be improved.

Photos from travellers