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PASEO DE LOS HEROES: 18818,ZONA RIO , 22320, Tijuana, Mexico

Review Score

Based on 620 reviews

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7.9

Bar and Beverages

9.2

8 reviews

Location

8.4

60 reviews

Service

7.8

137 reviews

Breakfast

5.8

29 reviews

Cleanliness

5.2

66 reviews

Room

4.0

151 reviews

Amenities

3.9

32 reviews

Comfort

3.7

79 reviews

Wellness Area

3.2

14 reviews

Vibe

3.1

33 reviews

WiFi

2.9

7 reviews

100% Verified Real Reviews

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9.2

"Bar is awesome"

Bar is awesome.

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8.4

"Great location"

Great location. Good car access, but so-so parking.

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7.8

"Fantastic service"

Friendly restaurant and housekeeping service, but not that professional. Guests complain about reception staff and management. Room service is average.

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5.8

"Breakfast is average"

Breakfast is average.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.0

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

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3.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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3.7

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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2.9

"Complaints about WiFi"

Complaints about WiFi.

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8.2

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.1

"Breakfast is average"

Breakfast is average.

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5.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.2

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate. Room cleanliness is acceptable.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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8.6

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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5.3

"Fairly good value for money"

Fairly good value for money.

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3.8

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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3.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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8.1

"Fantastic service"

Fantastic service.

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4.0

"More comfort would be nice"

More comfort would be nice.

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3.9

"Room needs to be improved"

Room needs to be improved.

Photos from travellers