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500 N 1st Street , 62702, Springfield, United States of America

Review Score

Based on 230 reviews

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5.8

Location

9.1

51 reviews

WiFi

5.8

14 reviews

Service

3.2

46 reviews

Food

3.0

7 reviews

Room

2.8

86 reviews

Cleanliness

2.8

49 reviews

Breakfast

2.4

32 reviews

Vibe

1.5

22 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.2

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Guests complain about reception staff and management.

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3.0

"Food could be better"

Food could be better.

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2.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Untidy bathrooms and bad A/C, minibar and furniture. Poor beds and TVs, and small rooms.

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2.8

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Accommodation facilities could use a good clean.

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2.4

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Accommodation could use some updating. Entrance area is not particularly attractive.

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