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Jalan Pantai, Locked Bag 2084 , 88999, Kota Kinabalu, Malaysia

Review Score

Based on 4033 reviews

heart

8.5

Location

9.7

1598 reviews

Breakfast

7.3

654 reviews

Room

6.7

1123 reviews

Service

6.3

755 reviews

Comfort

5.7

447 reviews

Pool

5.1

149 reviews

WiFi

4.3

68 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Near to public transport and the airport. Relatively close to the beach.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.7

"Room is all right"

Moderately-sized rooms with TV's but badly-maintained with substandard furniture. Mediocre sized, poorly cleaned bathrooms. Beds and balcony are alright. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.3

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Great waitstaff, friendly service, and excellent guided tours. Great concierge service. Room service could have been improved. Management should be more attentive.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.1

"Ordinary pool"

Ordinary pool. Clean pool area.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to the airport, with easy car access.

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8.2

"Best value for money"

Best value for money. Fair breakfast prices.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Poorly maintained, old rooms with poor air conditioning and uncomfortable beds. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

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5.8

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.5

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Room and bathroom sized adequately.

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4.4

"Pool should be renewed"

Pool should be renewed.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to the airport, with easy car access.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Room and bathroom sized adequately. Clean rooms with great views and decent beds. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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6.7

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.2

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.3

"Ordinary pool"

Ordinary pool.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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7.7

"Delicious food"

Delicious food.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.5

"Room is all right"

Rooms and beds are adequate.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.9

"Pool should be renewed"

Pool should be renewed.

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9.7

"Great location"

Great location.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Service is adequate.

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6.0

"Room is all right"

Average sized rooms.

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6.0

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

Photos from travellers