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Jalan Pantai, Locked Bag 2084 , 88999, Kota Kinabalu, Malaysia

Review Score

Based on 3918 reviews

heart

8.5

Location

9.7

1513 reviews

Breakfast

7.2

637 reviews

Service

6.9

737 reviews

Comfort

6.1

431 reviews

Room

6.0

1080 reviews

Bar and Beverages

3.3

9 reviews

WiFi

2.7

62 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Near to public transport and the airport.

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7.2

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Service is adequate"

Service is acceptably professional, but some complaints about reception staff. Tour guide was fantastic and service is welcoming. Housekeeping and management are lacking. Great concierge service.

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6.1

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.0

"Room is all right"

Clean, typically sized rooms with standard beds. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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3.3

"Bar could improve"

Bar could improve.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to the airport, with easy car access.

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8.0

"Best value for money"

Best value for money.

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6.7

"Breakfast is average"

Breakfast is average.

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6.5

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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5.6

"Room is all right"

Average-sized rooms with alright beds. Outdated, poorly maintained rooms with insufficient A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.9

"More comfort would be nice"

Rooms of average size, but lacking in comfort, with noise issues and poor A/C. So-so beds and bathroom size.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Close to the airport, with easy car access.

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8.2

"Best value for money"

Best value for money.

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7.7

"Delicious food"

Good food, especially desserts and fruits.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.4

"Room is all right"

Clean, typically sized rooms with standard beds. Bathrooms are moderately-sized, but substandard. Poorly maintained rooms with low quality furniture. Shower can be a problem.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Clean"

Clean rooms.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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6.3

"Comfortable"

Room size and comfort are OK, but beds are great.

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9.8

"Great location"

Great location.

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7.6

"Clean"

Clean rooms.

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7.3

"Fantastic service"

Fantastic service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.3

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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6.1

"Room is all right"

Rooms are tidy and of average size.

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6.0

"Ordinary pool"

Ordinary pool.

Photos from travellers