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Jalan Pantai, Locked Bag 2084 , 88999, Kota Kinabalu, Malaysia

Review Score

Based on 4065 reviews

heart

8.6

Location

9.7

1746 reviews

Value for money

8.3

494 reviews

Breakfast

7.7

774 reviews

Cleanliness

7.5

330 reviews

Service

7.4

896 reviews

Room

6.5

1263 reviews

Comfort

6.2

484 reviews

WiFi

3.4

88 reviews

Bar and Beverages

3.1

8 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby. Near to public transport and the airport.

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8.3

"Best value for money"

Best value for money. Affordable food. Free internet.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate. Dining area could have been cleaner.

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7.4

"Fantastic service"

Great waitstaff, friendly service, and excellent guided tours. Management and reception are decent and somewhat professional. Housekeeping can be a problem. Great concierge service. Room service could have been improved.

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6.5

"Room is all right"

Rooms are decent-sized but a little outdated. Clean rooms with lovely views, great beds, yet poor A/C. Bathrooms are moderately-sized, but substandard. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem. Standard TV's and decent balconies.

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6.2

"Comfortable"

Rooms are somewhat comfortable and decent sized, and very big. Wonderful beds, though bathrooms are only average size.

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3.4

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.1

"Bar could improve"

Bar could improve.

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9.7

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping.

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8.5

"Best value for money"

Best value for money. Fair breakfast prices.

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7.7

"Clean"

Clean hotel facilities. Clean rooms.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.1

"Room is all right"

Rooms are decent size and age, and have adequate beds. Tidy rooms with great rooms and moderately large bathrooms. Deficient A/C in poorly-maintained rooms. Shower can be a problem.

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5.3

"Ordinary pool"

Ordinary pool.

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5.3

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Decent beds and reasonable bathroom size, but inadequate A/C.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near to public transport and the airport.

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8.8

"Best value for money"

Best value for money.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Delicious food"

Delicious food. Acceptable menu with average desserts.

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7.9

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.0

"Great room"

Tidy, relatively new rooms, with great beds. Mediocre sized, poorly cleaned bathrooms. Okay sized rooms with decent balconies. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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6.8

"Comfortable"

Room size and comfort are OK, but beds are great. Air conditioning is poor, but bathroom size and noise level are acceptable.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.3

"Best value for money"

Best value for money.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Clean"

Clean rooms.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.1

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds.

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6.4

"Comfortable"

Room size and comfort are OK, but beds are great.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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8.2

"Best value for money"

Best value for money.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Clean"

Clean rooms.

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7.5

"Fantastic service"

Friendly service.

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6.9

"Room is all right"

Medium sized, clean rooms with lovely views, although bathrooms are below par.

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6.7

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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5.9

"Ordinary pool"

Ordinary pool.

Photos from travellers