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Jalan Pantai, Locked Bag 2084 , 88999, Kota Kinabalu, Malaysia

Review Score

Based on 3994 reviews

heart

8.6

Location

9.7

1666 reviews

Service

7.4

818 reviews

Breakfast

7.2

670 reviews

Room

6.1

1181 reviews

Comfort

5.7

452 reviews

WiFi

2.7

69 reviews

Bar and Beverages

2.5

8 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Near to public transport and the airport.

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7.4

"Fantastic service"

Great waitstaff, friendly service, and excellent guided tours. Management and reception are decent and somewhat professional. Housekeeping can be a problem. Great concierge service.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Room is all right"

Clean, typically sized rooms with standard beds. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with bad TV's and kitchenettes. Shower can be a problem. Poorly rated A/C, minibars, and furniture.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Bar could improve"

Bar could improve.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to the airport, with easy car access.

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7.9

"Best value for money"

Best value for money. Acceptable breakfast prices.

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7.2

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.8

"Room is all right"

Rooms are quite clean and beds are standard. Poorly-maintained, small, old rooms with inadequate A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.2

"Ordinary pool"

Ordinary pool.

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4.5

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near to public transport and the airport.

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8.2

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.7

"Delicious food"

Food is great, especially the desserts.

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6.6

"Room is all right"

Clean, typically sized rooms with standard beds. Bathrooms are moderately-sized, but substandard. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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6.4

"Comfortable"

Mediocre comfort, room sizes and beds. Some rooms are noisy, and bathrooms are so-so.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.9

"Best value for money"

Best value for money.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Room is all right"

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds.

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9.7

"Great location"

Great location.

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7.7

"Clean"

Clean rooms.

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7.4

"Fantastic service"

Friendly service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.5

"Decent vibe"

Decent vibe.

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6.2

"Room is all right"

Clean and reasonably-sized rooms, but substandard bathrooms.

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6.2

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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5.9

"Ordinary pool"

Ordinary pool.

Photos from travellers