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Boulevard Kukulkan Km 8.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 313 reviews

heart

6.8

Beach

9.4

15 reviews

Location

8.6

95 reviews

Service

5.3

47 reviews

Food

4.3

12 reviews

Breakfast

3.2

30 reviews

Room

2.5

89 reviews

Cleanliness

2.3

34 reviews

WiFi

0.8

11 reviews

100% Verified Real Reviews

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9.4

"Beautiful beach"

Beautiful beach.

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8.6

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby.

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5.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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4.3

"Food could be better"

Food could be better.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Room needs to be improved"

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Poorly maintained kitchenettes and rooms, with subpar A/C. Shower can be a problem.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Beautiful beach"

Beautiful beach.

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8.6

"Great location"

Excellent location close to the beach.

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6.1

"Service is adequate"

Service is relatively friendly.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds. Insufficiently clean bathrooms and subpar kitchenettes.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.6

"Complaints about WiFi"

Wifi quality could be improved.

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