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Via Balbi 29, 16126, Genoa, Italy

Review Score

Based on 751 reviews

heart

6.6

Location

9.1

186 reviews

Service

7.6

106 reviews

Value for money

6.2

37 reviews

WiFi

5.1

29 reviews

Breakfast

4.6

38 reviews

Food

4.5

11 reviews

Room

3.7

192 reviews

Amenities

3.5

26 reviews

Comfort

3.3

105 reviews

Vibe

2.6

42 reviews

Cleanliness

2.2

73 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing. Pricey, inconvenient parking.

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7.6

"Fantastic service"

Service is great, except for some complaints about housekeeping. Average reception and service professionalism is typical.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Food could be better"

Food could be better.

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3.7

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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3.3

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location, close to the train station.

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7.8

"Fantastic service"

Fantastic service. Reception is OK but housekeeping is substandard.

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6.2

"Fairly good value for money"

Fairly good value for money.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds. Badly maintained rooms, with poor A/C and unclean bathrooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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7.7

"Fantastic service"

Fantastic service.

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6.0

"Fairly good value for money"

Fairly good value for money.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.9

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Shower can be a problem.

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2.2

"Vibe is not too good"

Vibe is not too good.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.2

"Great location"

Great location, close to the train station.

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7.2

"Fantastic service"

Friendly service.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

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3.5

"Room needs to be improved"

Guests complain about room cleanliness, bathrooms, and beds.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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