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Via Balbi 29, 16126, Genoa, Italy

Review Score

Based on 1367 reviews

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6.6

Location

9.1

360 reviews

Service

6.6

220 reviews

Breakfast

4.9

73 reviews

Amenities

3.9

48 reviews

Food

3.6

24 reviews

Comfort

3.1

206 reviews

WiFi

3.0

59 reviews

Room

2.9

385 reviews

Cleanliness

2.2

141 reviews

Vibe

1.6

75 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants. Not great access by car, with poorly rated parking. Parking should be cheaper.

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6.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice. Well-suited elevator.

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3.6

"Food could be better"

Poor dining experience with untidy dining area.

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3.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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2.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish.

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9.2

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing.

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7.1

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Food could be better"

Food could be better.

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3.4

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Shower can be a problem.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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6.2

"Service is adequate"

Friendly service and acceptable reception.

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5.2

"Breakfast is average"

Breakfast is average.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.3

"Food could be better"

Food could be better.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor A/C and substandard furniture and beds. Shower can be a problem.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location with good parking availability. Centrally located, near the train station.

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6.4

"Service is adequate"

Friendly service and acceptable reception.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Food could be better"

Food could be better.

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3.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower can be a problem.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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