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Via Balbi 29, 16126, Genoa, Italy

Review Score

Based on 1026 reviews

heart

6.7

Location

9.3

256 reviews

Service

7.4

144 reviews

Value for money

6.3

50 reviews

Breakfast

5.3

50 reviews

Food

3.8

13 reviews

Amenities

3.6

32 reviews

Comfort

3.3

137 reviews

Room

3.1

265 reviews

WiFi

3.1

35 reviews

Cleanliness

2.4

97 reviews

Vibe

2.0

53 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing. Pricey, inconvenient parking.

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7.4

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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3.8

"Food could be better"

Food could be better.

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3.6

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.1

"Room needs to be improved"

Outdated, small, and poorly cleaned rooms with poor beds. Small rooms and poorly cleaned bathrooms. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish.

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9.4

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing.

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7.7

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.2

"Breakfast is average"

Breakfast is average.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.4

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Rooms are outdated and have beds described by guests as uncomfortable. Shower can be a problem.

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3.4

"Food could be better"

Food could be better.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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7.1

"Fantastic service"

Friendly service.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.6

"Breakfast is average"

Breakfast is average.

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3.3

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.7

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location, close to the train station.

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7.0

"Fantastic service"

Friendly service.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.0

"Breakfast is average"

Breakfast can be improved.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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3.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms. Shower can be a problem.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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