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Alster-Hof

  • hotel stars
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Esplanade 12, 20354, Hamburg, Germany

Review score

Based on 2856 hotel review

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8.5

Breakfast

9.6

863 reviews

Service

9.6

732 reviews

Location

9.1

856 reviews

Bar and Beverages

8.8

21 reviews

Value for money

8.4

172 reviews

Food

8.1

88 reviews

Room

6.8

822 reviews

WiFi

4.4

106 reviews

100% Verified Real Reviews

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9.6

"Tasty breakfast"

Great and affordable breakfast.

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9.6

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great, professional service from reception and housekeeping.

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.8

"Bar is awesome"

Bar is awesome. Good bar service.

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8.4

"Best value for money"

Best value for money. Free internet. Fair breakfast prices.

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8.1

"Delicious food"

Dining experience is alright with great food, especially the desserts. Great menu with excellent sides.

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6.8

"Room is all right"

Rooms relatively well-maintained but rooms outdated. Spacious, clean rooms with great minibars and awesome views. Clean, large bathrooms. A/C and TV are subpar. Shower was ok.

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4.4

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.1

"Great location"

Near city centre in a great location. Close to public transport and the train. Accessible by car, but parking is a hassle.

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8.6

"Best value for money"

Best value for money. Free internet. Fair breakfast prices.

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7.9

"Delicious food"

Great menu with excellent food, especially dessert.

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5.6

"Room is all right"

Old, reasonably-maintained rooms. Decent views and room sizes. Clean, reasonable sized, bathrooms. Tidy rooms and great minibars. Substandard A/C and furniture. Shower can be a problem.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.7

"Tasty breakfast"

Tasty breakfast.

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9.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Good location, close to public transport. Parking is rare. Near to the city centre with good shopping options nearby.

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8.4

"Best value for money"

Best value for money.

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8.4

"Delicious food"

Food is great, especially the desserts.

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7.3

"Great room"

Large and clean rooms, acceptably maintained with okay furnishing. Outdated rooms with bad A/C but beds and views are alright. Clean, large bathrooms. Shower was ok.

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6.8

"Comfortable"

Passably comfortable with mediocre beds and A/C. Spacious rooms and bathrooms.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Tasty breakfast"

Tasty breakfast.

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9.6

"Fantastic service"

Friendly service and great reception.

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8.9

"Great location"

Good location, close to public transport. Parking is rare. Near to the city centre with good shopping options nearby.

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8.1

"Delicious food"

Food is great, especially the desserts.

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7.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Noise levels are OK, but A/C is poor.

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7.2

"Great room"

Large rooms and bathrooms, sufficiently well-maintained and clean. Old rooms with poor furniture and A/C, but wonderful views.

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4.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Tasty breakfast"

Tasty breakfast.

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9.4

"Fantastic service"

Friendly service and great reception.

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9.0

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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8.1

"Delicious food"

Delicious food.

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5.4

"Room is all right"

Decent bathrooms and adequate-sized, old rooms. Furniture and beds are acceptable.

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5.3

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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