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Esplanade 12, 20354, Hamburg, Germany

Review Score

Based on 3240 reviews

heart

8.5

Breakfast

9.6

1003 reviews

Service

9.5

833 reviews

Location

9.0

931 reviews

Room

6.4

929 reviews

WiFi

4.4

101 reviews

100% Verified Real Reviews

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9.6

"Tasty breakfast"

Great and affordable breakfast.

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9.5

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great, professional service from reception and housekeeping.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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6.4

"Room is all right"

Poorly maintained, so-so rooms. Spacious, clean rooms with great minibars. Decently-clean rooms with spacious bathrooms. Old rooms with poor TVs and no views. Below average furnishing, balconies, and A/C. Shower was ok.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Tasty breakfast"

Great and affordable breakfast.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.1

"Great location"

Near city centre in a great location. Accessible by car, but parking is a hassle. Close to public transport and the train.

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5.2

"Room is all right"

Rooms are tidy, of average size, with OK beds, but outdated. Medium sized bathroom. Poorly maintained rooms with complaints about furnishing, views, and A/C. Shower can be a problem.

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4.9

"More comfort would be nice"

Rooms relatively spacious with acceptable beds but lacking in comfort. Air conditioning is poor, but bathroom size and noise level are acceptable.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Tasty breakfast"

Tasty breakfast.

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9.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Good location, close to public transport. Parking is rare. Near to the city centre with good shopping options nearby.

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6.7

"Room is all right"

Decent, large, and clean rooms. Poor quality, old rooms with low rated A/C and furniture. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Fantastic service"

Friendly service.

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9.5

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.0

"Rather comfortable"

Comfortable, spacious rooms, especially the bathrooms, with lovely beds.

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6.6

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Large, so-so bathroom. Furniture needs more attention.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Tasty breakfast"

Tasty breakfast.

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9.1

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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4.9

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Decent bathrooms and beds in average sized rooms.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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