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Graf-Gessler-Str. 13, 50679, Köln, Germany

Review Score

Based on 2817 reviews

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6.4

Location

8.3

584 reviews

Service

8.1

490 reviews

Breakfast

7.6

360 reviews

WiFi

5.2

63 reviews

Cleanliness

4.2

297 reviews

Room

4.0

926 reviews

Comfort

2.8

544 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Close to business sites. Reasonably accessible by car.

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8.1

"Fantastic service"

Professional service with great waitstaff and management, but so-so housekeeping. Smooth booking process.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Guests complain about maintenance, beds, and TVs. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem. Average view.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.5

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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8.4

"Fantastic service"

Great service, especially at reception.

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8.1

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.5

"Great location"

Great location, close to the train station.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Less well cleaned rooms with small bathrooms. Older, small rooms with poor beds. Shower can be a problem.

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2.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.5

"Fantastic service"

Friendly service.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.0

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.1

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.4

"Fairly good value for money"

Fairly good value for money.

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3.1

"Room needs to be improved"

Small rooms with low rated bathrooms.

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2.7

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

Photos from travellers