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Nordhäuser Str. 12, 99089, Erfurt, Germany

Review Score

Based on 1119 reviews

heart

7.2

Location

8.4

242 reviews

Breakfast

6.0

160 reviews

Service

4.9

158 reviews

Cleanliness

4.8

135 reviews

Room

4.7

345 reviews

Comfort

4.6

173 reviews

Food

3.4

44 reviews

WiFi

3.0

31 reviews

100% Verified Real Reviews

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8.4

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Near to downtown with good options for sightseeing. Affordable parking.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Booking process should be better organized. Room service could have been improved.

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4.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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4.7

"Room needs to be improved"

Badly cleaned rooms and uncomfortable beds and furniture. Poor balconies and badly cleaned bathrooms. Large rooms with standard TV's. Room need better maintenance, and minibars are not great. Average kitchenette, in moderately new rooms. Shower can be a problem.

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4.6

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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3.4

"Food could be better"

Poor dining experience, largely due to dirty a dining area and poor sides. Desserts & fruits are ok.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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5.9

"Breakfast is average"

Breakfast is average.

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4.7

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.5

"Service could be improved"

Complaints about reception service. Friendly service.

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4.1

"Room needs to be improved"

Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms not well-kept, with poor beds and furniture. Rooms spacious and relatively new.

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3.4

"Food could be better"

Food could be better.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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6.0

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Generally OK rooms, but poorly maintained and furnished. Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.9

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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4.7

"Service could be improved"

Service staff are friendly, yet unprofessional and reception is poor.

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3.9

"Food could be better"

Food could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Near city centre in a great location.

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8.3

"Best value for money"

Best value for money.

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6.0

"Breakfast is average"

Breakfast is average.

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5.0

"Quite clean"

Rooms could be cleaner.

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4.8

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms.

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4.8

"Service could be improved"

Service could be improved.

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4.8

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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