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CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 674 reviews

heart

7.6

Pool

9.0

78 reviews

Location

8.9

159 reviews

Breakfast

7.1

35 reviews

Service

6.7

134 reviews

Cleanliness

5.3

57 reviews

Amenities

4.9

53 reviews

Comfort

4.1

142 reviews

Room

3.8

235 reviews

WiFi

1.7

58 reviews

100% Verified Real Reviews

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9.0

"Great pool"

Clean pool area.

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8.9

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Easy car access but inadequate parking.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Service is friendly and professional but overall average.

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5.3

"Quite clean"

Quite clean. Rooms and bathrooms are untidy, but pool area is clean.

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4.9

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

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4.1

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.8

"Room needs to be improved"

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Rooms are older, with low rated A/C, TV's and kitchenettes. Badly maintained rooms with no views to speak of. Shower can be a problem.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great pool"

Great pool.

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8.8

"Great location"

Great location.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Service is friendly and professional but overall average.

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5.0

"Food is all right"

Food could be better.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.4

"Room needs to be improved"

Poorly-maintained rooms with problem bathrooms, beds, and A/C. Rooms spacious and relatively tidy. Shower can be a problem.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.9

"Great pool"

Great pool.

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6.9

"Breakfast is average"

Breakfast is average.

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6.3

"Service is adequate"

Friendly service and acceptable reception.

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5.0

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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4.0

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.8

"Room needs to be improved"

Poorly maintained and cleaned rooms. Subpar beds and TVs and complaints about cleanliness of bathrooms.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great pool"

Great pool.

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9.0

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.3

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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4.0

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate. Spacious rooms.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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