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Hotel Alux Playa del Carmen

  • hotel stars
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CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15 , 77710, Playa del Carmen, Solidaridad, Mexico

Review score

Based on 656 hotel review

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7.5

Pool

8.9

75 reviews

Location

8.6

168 reviews

Breakfast

7.8

35 reviews

Service

6.5

138 reviews

Room

4.3

238 reviews

Comfort

4.2

148 reviews

WiFi

2.2

63 reviews

100% Verified Real Reviews

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8.9

"Great pool"

Good pool, acceptably clean.

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8.6

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Easy car access but inadequate parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.5

"Service is adequate"

Service is adequate. Friendly service, good housekeeping, and decent management.

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4.3

"Room needs to be improved"

Somewhat clean, yet under-maintained rooms with poor furnishings, particularly beds. Rooms are old, with poor TV's, inadequate A/C and unimpressive views. Bathrooms are not great, but moderately clean. Large rooms, and good minibars. Shower was ok.

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4.2

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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2.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.0

"Great pool"

Great pool.

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8.6

"Great location"

Good location, close to public transport.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Service is friendly and professional but overall average.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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4.0

"Room needs to be improved"

Poorly-maintained rooms with problem bathrooms, beds, and A/C. Rooms spacious and relatively tidy. Shower was ok.

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3.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.9

"Great pool"

Great pool.

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8.6

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Friendly service and acceptable reception.

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4.4

"Room needs to be improved"

Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Poor televisions, air conditioning, and beds.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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1.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.1

"Great pool"

Great pool.

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8.8

"Great location"

Great location.

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7.8

"Best value for money"

Best value for money.

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7.2

"Great amenities"

Good amenities and hotel building is acceptable.

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6.7

"Quite clean"

Quite clean.

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6.6

"Service is adequate"

Service is average, but very friendly.

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4.6

"Room needs to be improved"

Big rooms but badly maintained, with sub-standard beds and bathrooms.

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4.4

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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2.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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