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Karlsbader Str. 40, 09484, Oberwiesenthal, Germany

Review Score

Based on 3637 reviews

heart

7.7

Breakfast

9.2

437 reviews

Service

8.3

1258 reviews

Location

8.3

744 reviews

Cleanliness

6.1

379 reviews

WiFi

5.5

35 reviews

Value for money

4.8

381 reviews

Room

3.2

1423 reviews

Comfort

1.0

924 reviews

100% Verified Real Reviews

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Great service overall and in restaurant. Acceptably professional staff and mediocre bar service. Reception and management are fine, but housekeeping is below average. Recreation staff is nice. Great childcare. Booking process is sufficient. Room service is average. Good pool/beach service.

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8.3

"Great location"

Near city centre in a great location. Pricey, inconvenient parking. Winter sports facilities are close.

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6.1

"Quite clean"

Decently clean rooms and bathrooms. Clean hotel facilities. Dirty in the dining and pool areas.

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5.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.8

"Value for money could be better"

Value for money could be better. Free internet. Food is a bit overpriced.

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3.2

"Room needs to be improved"

Excellent views, but some issues with beds and room maintenance. Old, tiny but relatively tidy rooms with poor minibars. Small but relatively clean bathrooms. Shower can be a problem. Acceptable TV's and kitchenettes.

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1.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Awesome location near city centre, but inconvenient parking. Winter sports facilities are close.

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8.4

"Fantastic service"

Friendly service, especially in the restaurant. Average professionalism from poor housekeeping staff and mediocre reception. Recreation staff is nice. Great childcare. Booking process is sufficient. Pool/beach service is ok.

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7.5

"Great pool"

Great but poorly cleaned pool.

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5.7

"Quite clean"

Decently clean rooms and bathrooms. Clean hotel facilities. Dirty in the dining and pool areas.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Value for money could be better"

Value for money could be better.

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3.6

"Room needs to be improved"

Complaints about maintenance, size, and beds. Small but relatively clean bathrooms. Decently clean rooms with okay furniture and beautiful views. Acceptable TV's and kitchenettes. Shower can be a problem.

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1.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Near city centre in a great location. Pricey, inconvenient parking. Winter sports facilities are close.

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8.6

"Fantastic service"

Friendly service, especially in the restaurant. Average professionalism from poor housekeeping staff and mediocre reception. Recreation staff is nice. Booking process is sufficient. Room service is average.

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6.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.7

"Regular internet service"

Regular internet service.

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5.0

"Fairly good value for money"

Value for money could be better. Food is a bit overpriced.

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3.3

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Great views, but poor quality beds and furniture in somewhat old rooms. Mostly clean rooms with decent TV's. Shower can be a problem.

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1.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location. Winter sports facilities are close.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Recreation staff is nice.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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4.5

"Value for money could be better"

Value for money could be better.

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2.8

"Room needs to be improved"

Small rooms and bathrooms, acceptably clean.

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0.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues.

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