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Zwingerstr. 20, 69117, Heidelberg, Germany

Review Score

Based on 1199 reviews

heart

8.2

Location

9.3

461 reviews

Service

9.0

283 reviews

Breakfast

7.6

263 reviews

WiFi

6.8

19 reviews

Cleanliness

6.0

78 reviews

Value for money

5.7

60 reviews

Room

5.3

432 reviews

Comfort

3.5

230 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Excellent parking and car access. Close to public transport and the train. Standard parking prices.

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9.0

"Fantastic service"

Reception is average, but service is professional.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.3

"Room is all right"

Clean enough, with decent beds and poorer televisions and air conditioning. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem. Good kitchenette.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.5

"Great location"

Great location. Near to downtown with good options for sightseeing. Accessible parking. Standard parking prices.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Good internet service"

Good wifi quality.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Small, old rooms with poor A/C and TV's. Small bathrooms and poor room maintenance.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.3

"Great location"

Great location and easy parking. Near downtown with great sightseeing and shopping.

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9.1

"Fantastic service"

Friendly service and great reception.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Ordinary amenities"

Buildings are mediocre, but the terraces are fantastic.

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6.4

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.8

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Smaller, poorly maintained rooms with subpar bathrooms and A/C.

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3.8

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

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9.4

"Great location"

Great location and easy parking. Near to downtown with good options for sightseeing.

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9.2

"Fantastic service"

Fantastic service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary amenities"

Buildings are mediocre, but the terraces are fantastic.

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6.3

"Quite clean"

Quite clean.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Decent rooms with great views. Small, old rooms with substandard bathrooms.

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3.2

"More comfort would be nice"

Small and uncomfortable rooms.

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