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Grosse Neugasse 36-38, 50667, Köln, Germany

Review Score

Based on 914 reviews

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8.0

Location

9.3

308 reviews

Service

9.0

214 reviews

Breakfast

8.8

161 reviews

WiFi

6.4

25 reviews

Room

5.2

308 reviews

Cleanliness

4.8

76 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking.

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9.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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6.4

"Regular internet service"

Average wifi quality.

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5.2

"Room is all right"

Decent rooms of alright size, but poorly maintained and furnished. Mediocre sized, poorly cleaned bathrooms. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Comfortable beds. Shower can be a problem.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Good parking, close to the train station.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Friendly service.

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5.8

"Room is all right"

Decent rooms of alright size, but poorly maintained and furnished. Rooms have cleanliness complaints with poor bathrooms, but beds are great. Shower was ok.

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5.0

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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9.4

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Friendly service.

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5.5

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.0

"Quite clean"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.9

"Room needs to be improved"

Room is decently sized but badly kept up, with poor furnishings. The relatively modern rooms are clean enough and the beds are excellent.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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8.7

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Rooms are decent-sized but a little outdated. Poor maintenance in rooms and bathrooms.

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5.2

"Decent vibe"

Decent vibe. Relatively modern hotel.

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9.3

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service.

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6.9

"Regular internet service"

Regular internet service.

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5.7

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.2

"Room is all right"

Average-sized rooms with great beds.

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